Hey there, 

Is there any way to see if there is a possible update that will allow you to search for previous texts and see the threads without having to type the persons name/number and start a new message only to see older threads. Scrolling takes too long to find the thread and scrolling lags so much its insane how slow it is just to scroll back 2+ days. Thank you in advance!

Hi

We’re porting across our numbers this month and finishing configuring the system this week. 

Most users will have their own voicemails as well as access to at least one call queue and it’s respective voicemail. 

I can foresee an issue where somebody will read a voicemail not meant for them, and it would be preferable if they can mark that voicemail as unread.  

Is it possible, and if not, how do we submit a feature request?

Thanks

I have a VVX 411 paired to a VVX D60 DECT handset.  When I first provisioned it to Zoom the D60 would ring and take calls.  Now it doesn't ring and when I dial on it there is nothing but silence.  The handset can see the number of messages on the 411 and appears to be paired just fine otherwise.  Likewise on the 411 the paired icon shows in the upper right corner.  Something with Zoom provisioning config has broken this.  Is anyone else using a D60 paired to a VVX?

Hi,

Does everybody know if there is a way to import contacts from Iphone to Zoom? I use Zoom Phone via my Mac and it doesn't have my contacts unless i use the app via my Iphone.

I wanted to import my whole Iphone contact list into Zoom but cant seem to figure out how?

Thanks 

I'm an admin for a company whom is new to using Zoom Phone.

We have several licenses amongst employees.

Half or so of the employees here have local phone numbers for calling out of the office to the US/Canada using the unlimited US/Canada license within Zoom Phone.

The other half just have extensions from the main company line (a toll-free number) and only have a basic Zoom Phone license.

How would the second half of employees go about dialing out from the main line? Is that possible with a basic Zoom Phone license?

Hi there. I ordered 300 zoom phone numbers but I thought I asked for a block of 300 DIDs. We are in discussion with our reps with what they actually provided us. I like to have a block of contiguous numbers but I don't see it. Anyone know anything about this? thanks!

We have just started using Zoon Phone.  When we call to external numbers, the line connection is always cut after 15-min call. We are investigating the network setting, device setting, client PC setting related, etc in order to remove the call time limit. However we cant resolve it, so far. We really appreciate if you have such experiences and advise us of the solution.  

Hi All,

We use Zoom phone system and have the pro account. The SMS tab has appeared on our phone system today which i assume means SMS via Zoom phone is now available in the UK - I have tried to use this but have the following issue, attached. 

I have checked our users and it says user isn't able to use SMS even though it's been enabled at admin level, can any tell me why or if it's not yet live in the UK even though the SMS tab is there?

Thanks