Caríssimos,
No sentido de acionar a convenção para evitar a dupla tributação entre
países, solicitámos o preenchimento do modelo RFI-21 de maneira a que
os pagamentos efetuados estejam dispensados de retenção na fonte.
Precisamos também do envio do certificado de residência da
entidade Zoom Video Communications, INC na Califórnia, Estados Unidos
da America.
Obrigada pela atenção dispensada!

Zoom Community 日本グループの皆さま、こんにちは！Zoom カスタマーサクセスです。

少しずつ暖かい日も増えてきましたが、皆様いかがお過ごしでしょうか。今日は、イベントのご案内です。

顧客の期待はかつてないスピードで進化し、企業には迅速でパーソナライズされた対応、シームレスなコミュニケーションが求められています。しかし、多くの企業が、問い合わせ対応の負担増、人材不足、多様化する顧客接点の管理、データ活用の課題に直面しています。

こうした課題を解決し、企業のCX（カスタマーエクスペリエンス）戦略を進化させるため、「Zoom CX Summit Tokyo 2025」を4月17日（木）に東京都日本橋で開催いたします。

イベントは以下の内容を予定しております。

✅ 最先端のCXトレンドと国内外の最新事例 

MLBの最新の取り組み: MLB® が Zoom Contact Center を活用して拡充する革新的なファン体験 (リンク先)

✅ Zoom Contact Center、Zoom Virtual Agents、Zoom Revenue Accelerator などの最新ソリューション

✅ AIを活用した顧客体験の変革と競争優位性の確立方法

実際にZoom社員やユーザー様と対面で会話できる機会でもあるので、ぜひご参加ください。皆さまにお会いできるのを、楽しみにしております！

お申し込みはこちら

https://zm.me/CXSummitTokyo25_CSM

I've Upgraded to large meeting to increase meeting capacity will my scheduled meetings update automatically? How can I check whether the meeting that is scheduled has large meeting capacity applied it? 
It's for an event that is happening in 2 hours. 

Our company uses Zoom to provide one-on-one tutoring to students.  We create the zoom account and when a verification code is required, it comes to our central email address.

Normally we see requests if a student is at a different location or using a different device to log on with, but for the past week, we have seen an influx of verification code requests with no change in location or device.

Has there been a change within Zoom that is requiring a new code for each log in on certain devices?

Thank you

Hi all, I am working through the features of Call-Back in the Menu-based Interrupt. I am wondering how does it integrate with the agents in a queue? What come first? Does Call back place an agent in the queue in a reserved state while it calls back a client? When the client presses one to accept the call back, do they can transferred to the reserved agent? If the client doesn't press one, does the agent get reset back to the ready state for normal calls? What actually happens?

I have created an OAuth Provider and Named Credentials in salesforce, I am able to get voice call data from zoom contact center using Access Token, but my AccessToken gets expired after a one hour.

Error : -  {"code":124,"message":"Access token is expired."}

Request: -  System.HttpRequest[Endpoint=callout:Zoom_Credential/contact_center/voice_calls?from=2025-01-06T13%3A00%3A07Z&to=2025-01-07T13%3A00%3A07Z&page_size=100, Method=GET] 

Thanks