I'm using Zoom to teach online English lessons to a young student. I embedded videos into the whiteboard but my student sees a static image, she can't hear or see the video. I also tested this with a second computer, and faced the same issue. As a host I can see and hear the video, but the participant doesn't hear or see the video even though I'm sharing the whiteboard. 

I know I can share the video from Youtube by sharing my screen, but going back and forth between the whiteboard and screen-sharing other content disrupts the in-class acitivities. 

I'm using zoom workspace 6.3.6 on a Mac.

Thanks in advance for any help.

Does 

We collaborate using a Zoom whiteboard, that has lots of small objects that we use to drag and drop into lists.  It never consistently snaps to grid correctly, resulting in a messy looking board.  Sometimes it will, but other times no matter how little you try to move them they never align.   Anyone know a way to either turn off the snap-to-grid, or to get the objects to align correctly?

Hi all,

I’ve been using zoom whiteboard for a while and today when i click on my past comments they don’t know anymore, they appreared to be glitching and unstable. I’ve restarted my laptop, restated zoom , updated the app to the latest version, used the browser, but none of them worked. For new comments, that's not a problem - if I create a new one then it works properly. Does anyone have the same problem, and if yes how did you solve it?

Thank you!

Hi, I cannot access the comments on my whiteboard. I have the Zoom app on my laptop updated to the latest version (6.3.10) have restarted the app and my laptop several times, and even opened the whiteboard in a new browser, but nothing worked. If I add a new comment then I can open it, but any other past comment can't be opened - whether it's from me or from others.

I use Zoom to connect with long distant grandchildren.  We also like to play games using the game room concept of several sites such as,  https://buddyboardgames.com/ and https://playingcards.io/ .  We play these games in a separate window while in our Zoom session.  I believe the structure is similar to Kooht, which Zoom has recently added as an extension but I have not personally tried it. 

I use the whiteboard to do joint drawing with one my grandsons.  We can also play games like  Tic Tac Toe and hangman.  Incorporating some of the game rooms we currently use in separate windows into Zoom would make it even better.  While Zoom is focused on supporting organizations, it is also great for staying connected with grandkids and other long distant friends and  family members.   

I created a whiteboard a few months ago that I have been using weekly in my meeting. Until today, participants have been able to see what I am typing in realtime and see when my cursor highlights words or sentences. Today however, they could only see the new information after I stopped typing and the whiteboard finished saving. 

I have checked that everyone has collaborator status, and the only thing that I have done differently was that I had shared the whiteboard with them and set them as editors. 

I tried changing their collaborator status, unsharing the whiteboard, closing the whiteboard and re-opening it. Nothing works.

I'm using a recent version of Zoom (Zoom Workspace).

In my meetings I use whiteboards with animated GIF images and embedded YouTube movies, which play fine during the meetings. I also record the meetings to the cloud and then the GIF animations and YouTube videos are frozen images (So I do play them in the meetings, but they don't play in the recordings!)

I suppose this a bug in Zoom recording/whiteboards, or is something wrong with my settings?

Thank you!

-R.L.

We have a specific user that keeps getting 1GB limit notification whenever she is trying to add a file to a whiteboard but other users are able to add items to the same whiteboard with no issues.

We tried to remove zoom, update the version, etc etc. but she keeps getting the same error message.