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hidden limitations on account, how do I find what they are?

While confirming a report of a disruptive user I was blocked via the CAPTCHA. I ask AI bot why and it suggested there was a limitation on my account due to abuse.How can I or anyone resolve this limitation? Find out what & appeal.I could not find wha... Show more

While confirming a report of a disruptive user I was blocked via the CAPTCHA. I ask AI bot why and it suggested there was a limitation on my account due to abuse.

How can I or anyone resolve this limitation? Find out what & appeal.

I could not find what forum to post in


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Maximizing Collaboration with Zoom Whiteboard

In today's hybrid work environment, businesses and educators alike face challenges in fostering collaboration and engagement. The Zoom Whiteboard could bridge the gap between remote and in-office teams, enhancing productivity and creativity in ways t... Show more

In today's hybrid work environment, businesses and educators alike face challenges in fostering collaboration and engagement. The Zoom Whiteboard could bridge the gap between remote and in-office teams, enhancing productivity and creativity in ways they hadn't imagined.

 

The Challenge:Companies struggled with brainstorming sessions in their hybrid setup. Traditional methods—email threads, shared documents, and even screen sharing—proved inefficient for real-time ideation and team engagement. The leadership team sought a solution that allowed seamless, interactive collaboration across all departments.

 

The Solution: Zoom Whiteboard for its user-friendly interface, real-time collaboration features, and integration with their existing Zoom meetings. Let us quickly discover its potential and its application to multiple functions.

 

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How to Maximized Utilization

 

Real-Time Brainstorming:

During virtual meetings, team members used Zoom Whiteboard to jot down ideas, create mind maps, and categorize tasks.

The ability to use sticky notes and draw connections helped structure discussions efficiently.

 

Agile Project Management:

Developers and project managers used the Whiteboard to create sprint planning boards, track progress, and visualize workflows.

Tasks were assigned using shapes and labels, ensuring everyone had clear visibility on project stages.

 

Interactive Training Sessions:

The HR and learning teams used Zoom Whiteboard for onboarding new employees, making sessions more engaging with diagrams, flowcharts, and interactive exercises.

Trainers could annotate and get instant feedback, making learning more effective.

 

Cross-Team Collaboration:

Instead of relying on static documents, marketing, sales, and product teams used Whiteboard to collaborate on campaign ideas, customer journey maps, and UI/UX wireframes.

Teams could continue working asynchronously, adding notes even after meetings had ended.

 

Documenting and Sharing Ideas:

With the ability to save and share Whiteboards, teams could revisit past brainstorming sessions and build upon previous ideas without losing momentum.

Integrations with other tools ensured smooth workflow transitions.

 

AI Companion for Zoom Whiteboard:

With the help of the AI companion, users can now generate ideas on a digital whiteboard and organize ideas into categories, helping teams get to work faster.

 

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March is Your Month to Master Zoom ‌✨‌

Ready to boost your productivity and stay ahead? Register today and elevate your expertise! Here's what's in store:  March 6: Stay Ahead with What's New at Zoom? Get a first look at the latest features, security enhancements, and collaboration tools... Show more

Ready to boost your productivity and stay ahead? Register today and elevate your expertise!

 

Here's what's in store:

 

📅 March 6: Stay Ahead with What's New at Zoom? 

Get a first look at the latest features, security enhancements, and collaboration tools. Optimize your Zoom experience and connect with fellow enthusiasts.

 

📅 March 12: Transform Your Workplace with Zoom Workplace Open Office

Discover how to create a seamless, productive environment using Zoom's integrated tools. Get insider tips and maximize your investment. 

 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

📅 March 19: Unlock AI-Powered Productivity with Zoom AI Companion Open Office 

Experience firsthand how Zoom's AI tools are revolutionizing collaboration. Learn to drive smarter workflows and enhance your productivity.

 

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

📅 March 26: Streamline Your Business with Business Services Open Office

Deep dive into Zoom's business solutions and learn how to streamline workflows, boost efficiency, and improve customer engagement.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.
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Import Zoom Learning completions into LMS

Has anyone tried to integrate the courses your learners have completed in the Zoom Learning Platform -- learning.zoom.us -- into your own internal LMS? I would love to be able to use APIs to grab the completion data for any Zoom courses my users have... Show more

Has anyone tried to integrate the courses your learners have completed in the Zoom Learning Platform -- learning.zoom.us -- into your own internal LMS?  I would love to be able to use APIs to grab the completion data for any Zoom courses my users have completed and put them into their transcripts in our learning platform. I have done this with other content providers, but not yet with a service provider who just so happens to also host courses in their own LMS.


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Problems with Audio on Zoom

I have had problems with Zoom Audio ever since I changed to a Lenovo PC 3 months ago. I test my audio settings beforehand and the microphone works perfectly ok for recording and playback. When others join the meeting we can all talk together.We then ... Show more

I have had problems with Zoom Audio ever since I changed to a  Lenovo PC 3 months ago.

 

I test my audio settings beforehand and the microphone works perfectly ok for recording and playback. When others join the meeting we can all talk together.

We then have a bell ringing group where we all play 2 bells using a separate program. This works ok until I say "BOB" which the others can't hear even though I am saying it very loudly, as my wife will testify.

 

I have tried three sets of headphones with mic and even the computer mic and the same problem persists. 

 

I have tried adjusting various audio settings but to no avail.

 

Any thoughts please ?


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Accidentally Selected Educator, Cannot Finish Account Creation

Hello! I recently started with a new organization that works with kids, and selected educator when trying to create an account under my email with that org. Evidently it is intended for actual teachers, my mistake. Is there any way to have that email... Show more

Hello!

 

I recently started with a new organization that works with kids, and selected educator when trying to create an account under my email with that org. Evidently it is intended for actual teachers, my mistake. Is there any way to have that email cleared so I can continue account creation?


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Resolved! How to Get a New Account Rep?

Anyone figure out how to get an account rep that handles your account without waiting weeks for followup? I thought the previous phone company we had was bad, but Zoom seems to be worse. It was great during the sales cycle, and then just utter crap o... Show more

Anyone figure out how to get an account rep that handles your account without waiting weeks for followup?  

I thought the previous phone company we had was bad, but Zoom seems to be worse.  It was great during the sales cycle, and then just utter crap once the order was signed.


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Zoom events Marketo integration stopped working

HI, for some reason even though we did not change anything the Marketo integration we had with Zoom events stopped working. We're getting this error: [{"code":"10033","message":"token_not_found"}]} We have several hubs and the issue persists on all o... Show more

HI, for some reason even though we did not change anything the Marketo integration we had with Zoom events stopped working. We're getting this error: 

[{"code":"10033","message":"token_not_found"}]}

 

 

We have several hubs and the issue persists on all of them. Zoom event support sent us to look for information on their documentation or goole but there's literally no mentions of this error nowhere and we don't know what causes it and how to fix it. Anyone knows that to do? It's kind of urgent


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Streamlining Your Work with Workflow Automation

Workflow automation is a software-driven process that automates tasks through rules or workflows between systems. These can be conditional (if-then scenarios) or sequential (linear order) triggers. Zoom Workflow Automation specifically allows users t... Show more

Workflow automation is a software-driven process that automates tasks through rules or workflows between systems. These can be conditional (if-then scenarios) or sequential (linear order) triggers. Zoom Workflow Automation specifically allows users to create automated workflows across Zoom services and third-party applications, enabling both simple one-step processes and complex dynamic workflows with conditional logic, loops, and delays.

 

🚀 How common workflows help make your workday more productive:

  1. Meeting Documentation: Automatically create and update docs from AI-generated meeting summaries

  2. Daily Chat Briefings: Get automated summaries of important chat channels

  3. Quick Response System: Set up emoji-triggered automated responses for common questions

  4. Document Approval Process: Streamline approvals using emoji reactions

  5. Information Sharing: Automate the creation and distribution of documents across teams

 

 

💡Use Cases:

  • Operational and IT Teams

    • Incident Response Management: Automatically generate tickets and create chat channels when incidents occur

    • Help Desk Automation: Streamline support request handling

    • System Integration: Connect various business apps through webhook triggers

    • Custom Complex Workflows: Build specialized automation sequences for specific operational needs

  • Managers and Team Leads

    • Weekly Check-ins: Automate regular team updates with scheduled messages and forms

    • Meeting Agenda Creation: Use AI to summarize chat discussions for meeting topics

    • Time Off Management: Streamline approval processes for leave requests

    • New Employee Onboarding: Automate team introductions and welcome processes

    • Project Tracking: Maintain automated oversight of team progress and tasks

 

🤔 Are you ready to transform your workday with Workflow Automation? 

 

From automating meeting documentation to streamlining approvals, Zoom Workflow Automation gives you the tools to boost productivity and enhance team collaboration. The power to simplify your work life is just a few clicks away.

 


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