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🌟 Shine with Zoom this May 🌟
Get ready to explore, connect, and supercharge your Zoom experience! We’ve lined up a powerhouse series of events this month — all designed to boost your productivity, sharpen your skills, and keep you ahead of the game. Whether you're diving into new features or getting one-on-one time with Zoom experts, May is packed with opportunities you won't want to miss. Here’s what’s coming up: 📅 May 7: Zoom Workplace (Meetings + Productivity) Open Office 📅 May 8: What’s New at Zoom? (April Releases) 📅 May 14: Zoom Phone Open Office 📅 May 21: Zoom AI Companion Open Office 📅 May 28: Zoom Contact Center Open Office Don’t miss your chance to learn, grow, and lead with Zoom this May. We can’t wait to see you there!
Ready to transform your everyday meetings into powerful, productive sessions? Join us to discover insider tips, pro workflows, and new ways to get more from Zoom Workplace!
Be the first to explore Zoom’s newest features and enhancements! We’ll break down what’s fresh, what’s improved, and how it all makes your workday smoother and smarter.
Take your Zoom Phone game to the next level! From smarter call handling to streamlined workflows, our experts will show you how to make every conversation count.
Curious about AI at Zoom? See how our AI Companion can simplify your day, boost your efficiency, and help you work smarter — not harder. Bring your questions and get live answers!
Deliver standout customer experiences with Zoom Contact Center! We’ll walk you through best practices, powerful features, and smart strategies to engage and support your customers like never before.💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more. 
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Resolved! Inquiry About Special Plans for Non-Profit Organizations
I am reaching out to inquire whether Zoom offers any special plans or discounts tailored for non-profit organizations. As a non-profit organization, we are interested in exploring options that Zoom may have to support our communication and collaboration needs. Could you please provide information regarding any special plans or considerations available for non-profits? Thank you for your assistance.
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Zoom Workplace: Revolutionizing Frontline Operations
Zoom Workplace for Frontline is a mobile-first solution tailored for industries like retail, healthcare, and manufacturing, where frontline workers need efficient on-shift communication and task management tools. Key features include auto-generated shift-based chat groups, real-time activity feeds, shift swapping, and task tracking—all accessible via the mobile app. The integration of AI Companion provides automated shift summaries and smart search capabilities, streamlining daily operations. A standout feature is the push-to-talk (PTT) functionality, which enables instant voice communication at the press of a button. This feature, reminiscent of traditional walkie-talkies, allows employees to connect seamlessly without the need for additional hardware. It's especially beneficial in environments where quick, hands-free communication is essential. For managing tasks and tracking progress, Zoom Workplace for Frontline offers robust tools. Another feature is the Activity Center which provides a centralized location to view and manage tasks, ensuring that frontline workers can stay organized and focused on their responsibilities. Additionally, another feature called scheduling tracking fields for shift management which supports shift swapping, allowing employees to request and manage shift changes directly from their mobile devices. This feature enhances flexibility and ensures adequate staffing levels. These innovations reflect Zoom's commitment to providing versatile solutions that cater to both frontline workers and knowledge-based teams, aiming to improve connectivity, efficiency, and overall workplace productivity. Related Articles:
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Resolved! How do I obtain a BAA to be HIPAA compliant?
Hi. I have spent a few hours looking up how to set up Zoom healthcare. I already have a Zoom one pro account, and anytime I try to add Zoom healthcare, the website just brings me back to my current plan, with no option to obtain Zoom healthcare. Also, I keep reading from multiple people on Zoom community that I need to obtain a BAA in order to be HIPAA complaint. I have tried calling the sales team but no one actually picks up the phone. Can someone please explain how I can obtain a BAA. This has become rather time consuming. Need help! Thank you
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Instalation Error
Good afternoon At first, I would like to mention that my performance in the English language is far from being the best.
I would like to know if anyone else is getting an error message like mine.
I get a message that the file igdb9dxva64.dll is not designed to run on Windows. Tell me the error status is 0xc0000005.
Can anyone inform me of the possible causes of this error?
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Don't Miss Out: Start Using Zoom Tasks Today
I'm excited to share a game-changing feature from Zoom that’s designed to streamline your workflow and help you stay on top of your to-do list: Zoom Tasks
So what is Zoom Tasks? Zoom Tasks is a new feature in Zoom Workplace that leverages on AI Companion to help you quickly create, track, and manage your to-do list within the Zoom platform. It brings all your tasks together in one place, so you can organize things from meetings, chats, calls, and more, helping you stay productive and work better with your team. It can automatically capture action items discussed during meetings, identify tasks from phone conversations, extract tasks from chat messages, and add those tasks to your to-do list, to keep you on top of everything you need to do. With Zoom Tasks, you can also assign tasks to team members, share them, and keep track of progress without any hassle.
What are its features?
Assign tasks seamlessly: With Zoom Tasks, you can assign tasks to team members and monitor progress effortlessly
Automated Task Detection: Zoom Tasks identifies action items from your interactions and automatically adds them to your to-do listAI-Powered Assistance: With AI Companion it can automatically generate tasks and suggest actionable items for your tasks, ensuring you stay productive and nothing falls through the cracks Seamless Integration: Tasks sync across Zoom Workplace, including chat, phone calls, and meetings Third-Party App Sync: Stay on track by syncing tasks with connected third-party apps like JIRA, keeping all your action items in one place How Zoom Tasks can be used in your daily workday? Meetings
During the meeting, if your manager assigns you and your team several action items, for example, "Prepare a project timeline" or "Reach out to the design team for feedback", Zoom Tasks will automatically capture these tasks and adds them to your to-do list, so you don’t need to manually jot them down.
Chat Discussion
If you chat with a colleague about a project update, and they mention, "I’ll send you the draft by the end of the day", Zoom Tasks can detect the task from the chat and adds a reminder to follow up on the draft. You can assign this task to yourself or set a due date to ensure it gets done.
Follow-Up Call
Let's say you have a follow-up call with a vendor, and for example, they ask you to review the latest budget proposal and send feedback, Zoom Tasks will capture this action item and automatically adds it to your to-do list. You can easily assign this task to yourself or a team member, and add notes to specify what kind of feedback is needed.
Task Review
Before signing off, you review your task list in Zoom Tasks. You can check the progress of all tasks, see if any tasks are behind, and quickly delegate work to team members if needed.
By using Zoom Tasks in your day-to-day routine, you can seamlessly track and manage tasks across all your Zoom interactions, from meetings to chats and calls. It saves you time, keeps everyone aligned, and helps you stay on top of your responsibilities without juggling multiple apps or lists. Give Zoom Tasks a try today and experience the difference for yourself.
For more detailed information, check out Zoom's official blog post: Zoom Tasks: Conquer Your To-Do List with AI Companion
Support Article: Getting Started with Zoom Tasks
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Panel de Control: Herramienta Imprescindible para Administradores
El Panel de Control para Administradores y Propietarios lleva años disponible para cuentas con licencias Business o superior. Hoy les traigo una vista rápida de su nuevo diseño y la información que podemos extraer gracias a esta herramienta. Con la nueva página de inicio del Panel de Control tendremos acceso a novedades de Zoom así como un vistazo rápido al uso que le están dando los usuarios de nuestra cuenta a sus licencias y herramientas. Y por supuesto, todo esto conservando las funciones presentes en la versión anterior del Panel de Control (monitorización en vivo del sistema/producto, acceso a datos históricos, etc). Echémosle un vistazo al siguiente video demostrativo creado con Zoom Clips: IMPORTANTE: es posible que la nueva versión del Panel de Control aún no esté disponible en su región pero llegará muy pronto.
Espero que este post les haya resultado útil. No duden en dejar comentarios sobre funciones y herramientas que quieren que comentemos en el futuro.
¡Hasta la próxima!
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Resolved! Bandwidth
We are hosting a retreat for up to 20 participants and I need to be certain we have enough bandwidth. The venue we're considering offers 17.80 mbps download and 17.89 upload. Will that be sufficient?
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