Zoom Mail and Calendar
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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Why is Zoom using Outlook to notify attendees of a meeting?

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invit... Show more

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have. 

 

But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses. 

 

I suspect this might be due to a recent update (see it here). But I can't find any place to change what's described there. 

Help? I'm working on a Mac. You can see a screen recording of the problem here


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Configure NAA for Office add-ins

Got an email saying that we need to enabled NAA by the 27th of January. I am trying to enable the NAA in the Zoom web portal using the KB article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078410). I follow all the steps but ... Show more

Got an email saying that we need to enabled NAA by the 27th of January. 

I am trying to enable the NAA in the Zoom web portal using the KB article (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078410). I follow all the steps but once I put in the office creds and approve the permissions it kicks me back to a Zoom site that says uh-oh page not found. This feature is still not enabled. 


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How to get contacts into Zoom to avoid repitition

Ive been using Zoom for the last two months and have not been able to work out how to get my regular zoom attendees emails into zoom ? I have to open up an email copy and paste the email address into zoom? How do you get a list of contacts straight o... Show more

Ive been using Zoom for the last two months and have not been able to work out how to get my regular zoom attendees emails into zoom ? I have to open up an email copy and paste the email address into zoom? How do you get a list of contacts straight off my computer into zoom? Is there a way to sync so I don't have to go looking for emails? Every time I set up a meeting with one of my staff there's gotta be away. I've asked this question before, but still haven't got a solution to it I still use Google meet and I don't have to spend any time thinking about this. I just type the first letters are their name and it comes their email but here I go in zoom round and round. Not sure why I'm missing this Point. I'm on a Mac. Sonoma 14.5.  I had a problem getting zoom to sync with my Matt calendar but I paid my WebHosting company to set that up for me. Something to do with Office exchange getting contacts into zoom I have failed to resolve if anybody has any suggestions. I welcome it thank you.


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Not receiving meeting invitations, but host sees me as attending

I'm currently in the job search process and have encountered this problem three separate times now.1) The recruiter/hiring manager sends me a regular email saying they scheduled our meeting via Zoom.2) I do not receive an invitation via email from Zo... Show more

I'm currently in the job search process and have encountered this problem three separate times now.

1) The recruiter/hiring manager sends me a regular email saying they scheduled our meeting via Zoom.

2) I do not receive an invitation via email from Zoom, nor does the meeting appear on my Zoom schedule on the desktop app/web app or Google Calendar. An invite email is not in my Spam/Junk folder.

3) I email the recruiter/hiring manager asking them to resend the invitation or meeting link, but they assure me I was sent the invitation and they can see me as "accepted" on their end.

4) I have to ask them to send the meeting details via email anyway, which makes me look entirely unprofessional.

 

Is this a known issue? How can I ensure my email is whitelisted by Zoom? I did the "test email" function with the chat bot, which are delivered, but I don't get any other Zoom emails.


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Question about the send button

I want help finding out about the send button which is gone on the email.

I cant connect with my clients. What is going on?

ZMail Encryption

Am I alone in misunderstanding the design of Zoom Mail? I just added on a small environment to test and evaluate. The FIRST thing I discover when sending an email to my gmail account, is that the message arrives into my gmail recipient as a "Zoom Mai... Show more

Am I alone in misunderstanding the design of Zoom Mail?  I just added on a small environment to test and evaluate.  The FIRST thing I discover when sending an email to my gmail account, is that the message arrives into my gmail recipient as a "Zoom Mail Notification"!!  I view that Notification and then find that I have to click a button in that email which then directs me to a webview of the original email.  Is it me or this crazy??!!!!!!  I have to be missing something because there cannot possibly be a billion dollar company with pretty good technology....that forgot how email works.

 

How do recipients reply to Zoom emails??  Reply to the Notification??  Every email from Zoom has the same subject...."Zoom Email Notification".  You wouldn't even know which email you're replying to.

 

Look, I get it that there are use-cases where one wants to send an encrypted email....and anybody on an enterprise email platform has that intrinsic ability through the host email platform or an add-on mail filter product.  So yes, there are times when we WANT this 'secure envelope' behavior and most people understand what to do when they receive one of those.  But I'm dumbfounded that Zoom would do this.

 

Am I missing something??!!! (AIMS??!!!)


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Acquity Calendar Integration

Hello,I have Acquity calendar on my Squarespace site so clients can schedule Zoom meetings. Since the last update, people have not been able to access their meeting. This has happened on my old iMac running Monterey and my fancy new iMac running Sequ... Show more

Hello,

I have Acquity calendar on my Squarespace site so clients can schedule Zoom meetings. Since the last update, people have not been able to access their meeting. This has happened on my old iMac running Monterey and my fancy new iMac running Sequoia. What's going wrong?


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Missing the Zoom-logo in my e-mail

When I schedule a meeting via my Zoom desktop app, an email is automatically created in my outlook and I send it off. Previously, the email had a nice Zoom logo and layout, but since October the email has only had boring text and a link to the meetin... Show more

When I schedule a meeting via my Zoom desktop app, an email is automatically created in my outlook and I send it off. Previously, the email had a nice Zoom logo and layout, but since October the email has only had boring text and a link to the meeting. How do I get the Zoom logo and layout back in the email?
I'm not interested in customising the email with my own logo.


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Zoom invite is adding 'Please download and import the following iCalendar (.ics)'

Hi I just created a new recurring meeting using the windows zoom app. Normally I send an email to the person who is joining the meeting to confirm the details. The meeting are all synced to my google calendar. I usually copy the invite by clicking th... Show more

Hi

 

I just created a new recurring meeting using the windows zoom app. Normally I send an email to the person who is joining the meeting to confirm the details. The meeting are all synced to my google calendar. I usually copy the invite by clicking the 3 dots on the zoom app homepage next to the meeting and selecting copy invite, then paste this into the email to be sent.

 

However zoom is now adding loads of lines of unnecessary  text to the invite like this - 

 

Please download and import the following iCalendar (.ics) files to your calendar system.

Weekly: https://us06web.zoom.us/meeting/tZ0ud-yupzIrHNOezihhCuDOXaO2B15c9hho/ics?icsToken=DMWHPf7QzJE2r5yFewAALAAAAJU  ...... ( + more deleted for security)

 

How do I stop Zoom adding this unwanted text into my invitation??

 

Any help would be greatly appreciated

 

🙂

 


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Is there a way to integrate Zoom to iOS calendar / Mail app when using private domain e-mail?

HiI have two e-mails, which are quite common in my country yet not gmail or outlook etc. I use Apple Mail and calendar. It seems like there is no way to make the integration unless some one uses Outlook, Gmail or Exchange, which is quite disappointin... Show more

Hi

I have two e-mails, which are quite common in my country yet not gmail or outlook etc. I use Apple Mail and calendar. It seems like there is no way to make the integration unless some one uses Outlook, Gmail or Exchange, which is quite disappointing from Zoom.


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