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Park music

Where is the setup location for music on hold for Parked calls. Found all the spots to set m

Call Waiting - Please make sense of this! 🙏

We have several queues set up. I have "Receive calls while on a call" toggled on because I want users to be able to see if another call is coming in. It is completely interrupting the current call! It temporally disconnects the voice and sound...what...

Resolved! Computer science

Zoom Phone incoming calls disabling keyboard/typing

Hi, Our zoom phone system went live last week, so we are still in adjustment period. Several users have mentioned that if they are typing in a document/email etc. and then receive an incoming phone call, Zoom "steals" the keyboard and they have to cl...

Have call queues show in contact search

We're using a Zoom Phone Call Queue for an internal use case. Think of it as a hotline that folks in the field can call should they require assistance. The queue is manned by a team that is specifically setup to handle these calls, so a call queue ju...

DST with existing Auto receptionist vs calls going to Country without DST

If my current Auto receptionist is set for GMT-5:00 (eastern) to roll at 2am and we have DST this weekend, will the Auto receptionist automatically know it is DST and calls will roll at 2am still or do I need to manually change the Auto receptionist ...

Resolved! I need to remove two-step verification

I need to remove two-step verification. Zoom demandans a code that I know it. Someone could help me

zoom for lightning - new contacts

I am currently testing zoom for lightning in a sandbox SF environment linked to my zoom desktop account (not using ZCC). So far all is looking good but I am unsure if this is possible... I would like where Sales receive an inbound call from a new con...

No SMS notifications to Georgia phone number

Something wrong with sending SMS to Georgia phone numbers (+995 code). There is no sms after creating event to georgia phone number, but it is ok with belorussian (+375) number. Is any way to fix it?

Zoom Phone users Ability to call out without a Dialable number assigned to their account

I have a need to establish a internal extension number that can make outbound calls and forward calls to an external number without the assignment of a DID number for the user. Zoom Phone Pro Unlimited assigned but when an external number is dialed i...

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Park music

Call Waiting - Please make sense of this! 🙏

Resolved! Computer science

Zoom Phone incoming calls disabling keyboard/typing

Have call queues show in contact search

DST with existing Auto receptionist vs calls going to Country without DST

Resolved! I need to remove two-step verification

zoom for lightning - new contacts

No SMS notifications to Georgia phone number

Zoom Phone users Ability to call out without a Dialable number assigned to their account

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Community Champion of the Month!

What is the Zoom Phone System?

Resolved! Computer science

Resolved! I need to remove two-step verification

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