Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

10DLC Campaign

Is there a 24-hour restriction on making edits to campaigns? I was modifying a rejected campaign when I switched to another tab in the Zoom help forum. Upon returning, I found that I couldn't make further edits or even click on "create a new SMS camp...

Resolved! Warm Transfer vs Blind Transfer

We're new to Zoom phones, but I still feel this is going to be a stupid question. I am trying to find out how to do a warm transfer of a call rather than a cold transfer (that is, I want to be able to talk to the person I am transferring the call to ...

factor110 by Contributor I
  • 557 Views
  • 2 replies
  • 0 likes

CSV import to Zoom issues(E.164 number)

I am able to pull data out of our EHI program called Alayacare. It's a straight CSV file. I have to move these values into Zoom test import file to bulk upload external contacts. The problem with this is that the CSV file format does not like +'s and...

ITMan318 by Participant
  • 318 Views
  • 1 replies
  • 0 likes

Recording Call From Desktop Phone

Hello! I have been tasked with figuring out how to toggle recordings on our company desktop phones. We recently transitioned to using the zoom phone service. We cannot have on the setting where recording is always on (with the type of work we do). Ho...

HLevt by Newcomer
  • 347 Views
  • 2 replies
  • 0 likes