About Peggy77

Peggy77 · 2025-12-16 08:49 AM

Is there a way in Zoom Phone to route calls automatically by caller phone number to go directly to an intercom? This would be useful for when our vendors call us.

Peggy77 · 2025-06-17 10:20 AM

Is there a way to assign a user access to street address information for our physical phones? I don't see anything in Roles. Maybe another way?

Peggy77 · 2025-04-14 07:16 AM

I enabled Online Faxing on my line for testing. I am able to receive faxes, but sending faxes is not working. I receive the error 'Sent fax failed'. No explanation. The sent faxes appear in my drafts folder. I checked the logs in Phone System Managem...

Peggy77 · 2025-01-29 05:19 AM

Hi Everyone!Whenever I add an SLG target, the target is added to every Role Member. I then have to go into every member and remove that target. I'm reaching 50 targets and this is very time consuming. Is there a way that the default is zero members a...

Peggy77 · 2024-12-04 06:11 AM

When a staff member changes departments or leaves the University, we assign a new extension or remove that person from Zoom phone. This doesn't remove them everywhere in Zoom Phone. For example, if they are receiving voicemails for another group. Is ...

Peggy77 · 2025-10-10 09:53 AM

This feature used to be available. We were able to log out agents if they forgot to log out. I just discovered today this is no longer the case. This was very helpful when someone would forget to log out of the CQ. Why was this feature removed? This ...

Peggy77 · 2025-07-14 07:41 AM

Hi!No reason was given. If you are sending faxes internally to a fax using audio codes it will not work. If you're sending externally, you will be fine.

Peggy77 · 2025-06-18 11:10 AM

Our networking Admin would like to confirm addresses are correct. We have a report 'Detect Network Changes' that identifies when a phone is assigned a new IP address. Recently that report identified an IP address for a phone that was in a different l...

Peggy77 · 2025-06-04 05:25 AM

We are considering the Online Fax option. The cover page option would be great to have.

Peggy77 · 2025-05-15 07:38 AM

Turns out that onlline faxing does not support audio codes.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

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Route calls to an Intercom

Zoom Phone Address information

Sending faxes using Online Faxing not working

SLG Targets

Phone User assignments

Re: Logging users in and out of call queues via the API

Re: Sending faxes using Online Faxing not working

Re: Zoom Phone Address information

Re: Zoom Online Fax - Cover Page

Re: Sending faxes using Online Faxing not working

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