cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Microphone issue

Amir123
Newcomer
Newcomer

‎2024-12-04 01:16 PM

Dear Zoom Support Team,

 
I am experiencing audio disconnection issues while using the Zoom app on my Blackview tablet. The issue occurs during meetings, where the audio stops unexpectedly or does not connect at all.
 
Here are the steps I have already tried:
 
1. Checked and enabled microphone permissions.
 
 
2. Verified the device volume is not muted.
 
 
3. Restarted the app and my tablet.
 
 
4. Ensured I have a stable internet connection.
 
 
5. Updated the app to the latest version.
 
 
 
Despite these efforts, the issue persists. Could you please assist me in resolving this? If you need additional information about my device or the app version, let me know.
 
Thank you for your support!
 
Best regards,
Topics:
0 Likes
0 REPLIES 0