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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
We really need the ability to change the call handling settings (change the device to ring, hours, spam settings, etc) from the mobile app and the desktop app. I sometimes change where the phone rings (desk phone, laptop, smartphone) depending on whe...
We have noticed that some cellular devices will not receive phone calls when the zoom app is on the history tab. The only way the device will receive calls is when the device in on the lines tab. I cannot replicate this on all devices, but have narro...
We are a company of 25 staff, many of whom work with clients and need their phones on the go. We switched to zoom phones about 6 months ago and have been struggling intensely. Calls get dropped, missed, audio is inconsistent, voicemail notifications ...
I need to play a message, stating that this call will be recorded, before I answer the call. Can this be done and if so, how?
Hello everyone! I hope you are all doing well. I'm getting the notification that I reach the limit for the messages and I can't able to send the message and he is the exact notification I'm getting." You have reached today's rate limit. Please contac...
unable to send texthere is error information, getting error of rate limit reach
How can I edit a contact details that are saved in Cloud Contact? I can see them in my Phone App but not in the website portal. My Contracts saved in Personal Contacts does not show all of my contacts which were saved in my list of contact saved in A...
Is it possible to record the IVR interaction? The idea is to use the call transcription to see which words people use and add/remove options from the AVR
I'm setting up an IVR to ask a simple question: "How did you find us?" I do not want to say "Press 1 for this, 2 for that, 3,4,5,6, etc" so I added some options like Facebook, Instagram, Google, Bing, Search Engine, etc. If I say "Google", it works, ...
I've seen this question posted in other places but I haven't found an answer. If this has been solved please let me know. When I am on a zoom phone call (through the app) on my Android cell phone my call gets interupted if someone calls my personal c...
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