Sipnetic SIP client config for Zoom Telephony
Hi,
I need to configure a SIP client on Sipnetic (or other SIP client) which is on an Android mobile phone. Does anyone know how i doe this. I can't find anything on line about it.
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Resolved! Zoom Phone calls going directly to voicemail
I have 2 users whose incoming calls are going directly to voicemail. They can make outgoing calls without issues and can receive voicemail messages. They can also see the missed call in their history. They both have the Zoom softphone only. When I look at their status both are available so I don't know what to check to see if something is blocked. A ticket has also been open with Zoom. If anyone can help, that would be great!
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Forwarding VM with Note
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Zoom Phones: Force inbound calls to call queue?
Hello,
Is there a setting to force all inbound calls (even if the direct number is dialed) to go to a call queue?
Thank you!
Resolved! agent to have personal working hours and 3 different geo numbers US/CAN/UK?
is it possible for each agent in zoom phone platform to have personal business hours and 3 different geo numbers US/CAN/UK?
port twillio numbers to zoom
Hello , we have US/CAN/UK numbers registered in twillio . Is it possible to port them to zoomphone platform ?
New Canadian Zoom Phone Customer - SMS Not Working
After porting in our numbers no SMS traffic was making its way in or out of our SMS inbox/outbox. After more than a week of doing the slow dancing with Zoom Support we finally got the support ticket escalated to the "Engineers" It took the Engineer 4 days to get the inbound traffic to start reaching our SMS inbox. Outbound is still not working. Do any other Canadians have anything similar experiences ? If So what was done to fix the problems
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Call Queue - Auto Logout on No Answer
I'm sure the Contact Center offers auto logout of agents that forget to logout to prevent future inbound calls from hitting their phone. Has anyone found a work-a-round in the standard Call Queue's to auto logout agents that forget to logout?
Setting up direct business phone number
Hi, I'm new to Zoom Phone. In the setup process, I inadvertently skipped over the section regarding assignment of a direct business phone number. I cannot figure out how to get back to the very first step and edit that so that there is a main business number.
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