I am the safety director at a small high school.  Last year our IT dept. switched our phone system from a traditional hard wired system to a ZOOM Voip system.  One of the features we lost was the ability to use our phone system as an emergency mass alert system.  With the previous system we were able to dial a number, speak into the phone and that message would be relayed to all phone extensions in the school.   What I am looking to find out is if this can be done on the ZOOM Voip system and if so how.

Thanks for any advise,

Walt Grzyb

Dir. of Safety, Fryeburg Academy 

Hello!

Our phones which are in a calling group are unable to make outbound calls but can receive calls. I have already tried the  fix below but it did not help, even after rebooting the phone twice and waiting days.

Zoom web portal > Account Management > Account settings > Zoom phone > look for "Allowed Call/SMS Locations" and disable this option.

Hello, i recently got a Yealink W56H i got it set up to make outgoing calls but can't figure out how to receive calls. every time I call it, it tells me it can't be completed and hangs up. first time setting up an IP phone. any help would be appreciated.

Just started with Zoom phone - have been able to call out to a couple of customers but just now couldn't call out to an area code that is associated with a region 150 miles away.   I got the voice error message "sorry we could not complete this call. your service plan does not include this destination". 

Please help!

Issue is, calls placed / recorded via Zoom's Salesforce Dialer, are not triggering branching (completed calls don't move contacts threw Sales Cadences, etc)

High Velocity Sales Call Results for Branching

Zoom Settings

 
Zoom Phone Settings > Phone-Customize Call Log Fields

Am I missing something???

Hi all, 

I have a small challenge. We have a collaboration partner who is going to move into our space at one of our offices. Per the contract we are to provide them with phone service. Seems straight forward right? Well I can't give them a phone account unless I set them up with at least a Zoom Meeting license as part of our Zoom domain.  I invited them to join our Zoom using a Basic account.  I then learned they already have Zoom meetings.  Zoom meetings are part of their domain. 

My question is this:  is there a way for me, using my companies Zoom domain, to create individual Zoom Phone instances with lines and associate this with their existing Zoom Meeting licenses?  

Your help is greatly appreciate.

Mike