Hi everyone! I
I use the iPad 9th generation to teach online. But now, when I share my screen my camera turns off. I don’t know what to do, instead of just share the screen it’s seems that the app is recording just like google meet. I was using Zoom because of the possibility of sharing while the camera was opening, now, this doesn’t work anymore.

I hope someone could help me.

Hi All,

I would like to create accounts in bulk before a go-live date, without them being enabled.

We've turned off email notifications, but if they restart the app the icon will appear and some will try to use it before cut-over.  How can we create without enabling?

Thank you!

Good afternoon,

We recently switched to Zoom Phones and some of my users aren't happy with the quality of it.

Some of my users have been reporting that there is an audio delay when picking up calls from their mobile devices via regular wi-fi and mobile data connection. Has anyone experienced this?

Thanks!

Hi

Evolve2 65 headset with usb jabra Bluetooth, on windows 10 zoom desktop app.

The headsets say they are zoom certified. Manual says the calls can be answered by moving down the boom or tapping the button on the outside of the earpiece.

Jabra connect app has the correct settings, and latest firmware.

Unfortunately this doesn’t work … no call control …. maybe there is jabra support but any helps or comments appreciated!

otherwise it’s a warning that zoom certified doesn’t mean call control 😞

For the last week, my phone is not connecting on my desktop. I have a "Not connected. Attempting to reconnect...try now" window that opens. When I click the try now, it spins for a bit and then nothing changes. The phone rings on the app installed on my phone and I receive SMS messages. No issues with meetings. Only connecting by phone. 

Regarding Nomadic Emergency calling in US/Canada.

Q1 - Is there a length limitation for "Address Line 2" in the Emergency Address screen ?

Q2 - Which NENA standard for the PSAP Location element does ZP support ?

NENA v1 limited this field to 20 characters

NENA v2 increased this field to 60 characters.

Q3 - I want to verify in the Emergency Address screen the field "Address Line 2" is supposed to be the Dispatchable Location at the street address that is supposed to be communicated to first responders . 

Is Address Line 2 displayed the PSAP operator as the NENA Location ?

NENA Data Exchange Format

See attached NENA doc, browse to v2.1 standards.

Hi, Perhaps an unusual scenario requiring creative thinking!

we would like to turn down the volume of the incoming calls at the front desk.

but we would also like to hear the ringtone from another room.

this means we need two different ringing devices. The second one can literally just be speaker because we would actually walk to the front desk to answer the call because that’s where the computer and client info  is!

so I was thinking of getting a desk phone for the back room to hear any incoming calls to call queue calls. But the concern is that the desktop phone would presumably keep ringing after we have toggled out of the call queue at the front desk (for a break) … rather than go to answerphone.

Any suggestions are greatly appreciated.