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SAFELtd · 2022-08-03 01:54 AM

Apologies if this is answered elsewhere however I couldn't find the exact solution. Using Yealink desk phones here. We have 2 call queues A & B.Call queue A rings three administrator phones, after a set period also rings Supervisor A, finally escalat...

SAFELtd · 2022-08-09 01:38 AM

Thanks for getting back. I'm really trying to avoid adding supervisors to the group as they won't remember to log in and out. Hopefully someone will come up with a solution, I just need the ability to pick another ringing phone up (queue call) from a...

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Re: Group pickup of call queues

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