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zoom phone audio transcripts not visible in salesforce

mohann
Newcomer
Newcomer

‎2022-05-26 09:00 PM

I have successfully connected the zoom phone to salesforce. I can able to call and record the zoom phones into salesforce. However, I'm unable to view the zoom phone recording transcript in salesforce. I can view only zoom phone audio recording and voice mail. 

 

But, I can able to view the transcript in the zoom account. Please help me to fetch the zoom phone recording transcript to Salesforce. 

1 REPLY 1

kuljit
Newcomer
Newcomer

‎2022-08-08 12:02 PM

@mohann did you find an answer to this?  If yes, can you share.  Thanks.

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