cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Call Park Reversion

kcp409
Participant
Participant

Is there a way for a parked call to ring back to the call queue instead of the person that placed the call on park if the call isn't picked up after a certain amount of time? The customer's old system was able to do this and they are requesting it.

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi kelseyp409,

 

parked call can ring back to call queue.  select forward to another extension and then forward to call queue.

Eliot_0-1699537623370.png

 

Using call park - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi kelseyp409,

 

parked call can ring back to call queue.  select forward to another extension and then forward to call queue.

Eliot_0-1699537623370.png

 

Using call park - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot