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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hey everyone, I'm in the middle of a Zoom Phone POC and trying to find a way to give managers in the company access to view the User Performance Reports for members of their team. I've given my test user the phone power pack and now they can see the ...
Hi I really hope someone can help me. I just purchased the Zoom phone system for unlimited calls to US & Canada 15$/monthAnd received a confirmation from Zoom for my purchase. But when I try to assign my license to my account and set up the phone sys...
Our phone ATA Adaptors are turning off all the time and we cannot use the phone lines.
I am using a Jabra Link 370 Bluetooth adapter with a Jabra Elite 75t earbuds. Up until a few weeks ago, tapping the left earbud muted not just the headset, but toggled mute within Zoom itself. After a Zoom upgrade and an upgrade to the Jabra Direct s...
Hello, Are there any restrictions on using External Contacts in the application?For example, if I import 500,000 records and we don't use AD,O365,Google.Is there a limit to the number of records that can be searched or displayed in the application?
I have 19 phone system users but only 5 Zoom Hosts. As such I can't set up branding or a campaign (minimum 10 host requirement for branding). How do we continue to use SMS with our phone system?
We're a small organization dealing with parents and prospective parents. If we're sending a simple SMS, are we required to put the STOP line in every text? We probably send three texts a week on an individual basis.
I have a user setup as an operator, this user has the powerpack and all is working except the option to send to voicemail. when a call comes in and the operator chooses the transfer option from the app it only shows 2 options, Blind transfer and warm...
Hi! We have multiple call queues set up with a department voicemail set under the Overflow setting, however when transferring directly to that department's voicemail we get the default system message. I presume there is a setting that we are not seei...
I have a problem where the phone call I'm on loses audio when another application has an audio notification. For instance, if I'm on a zoom Phone call, and a Slack message or an email comes in, and Slack or Outlook has a chime, then I lose the audio ...
