About kelseyp409

kelseyp409 · 2024-02-14 11:35 AM

Is there a way to bulk update music on hold for users?

kelseyp409 · 2024-02-09 03:02 PM

Has anyone had issues with phones not resyncing from Zoom portal, but are registered? It seems firewall related but based on the logs I'm not seeing anything be blocked.

kelseyp409 · 2023-12-28 09:46 AM

Users are requesting a way to distinguish an incoming internal call (a call from an internal user) vs. a call from an external number. Is there a way to set a different ring tone for a direct call to someone's extension vs. a call to a call queue?

kelseyp409 · 2023-12-04 12:36 AM

How do you display the BLF status of desktop phones from the desktop application? I have a receptionist that will be using the desktop application for call transferring who will need to monitor the status of physical phones. Right now all phones just...

kelseyp409 · 2023-11-30 05:56 AM

From the desktop application, is there a way to monitor the status of desk phones? Right now under Contacts >Desk Phones, it's showing all phones status as "Offline"

kelseyp409 · 2024-02-12 06:39 AM

So yes, I actually did make a change, but it's not being updated on the phone itself. So it does seem like something is being blocked. I will take a look at the firewall settings you linked.

kelseyp409 · 2023-12-19 09:33 AM

any tips?

kelseyp409 · 2023-11-08 02:26 PM

make sure you have an outbound caller ID set under User settings.

kelseyp409 · 2023-08-15 01:26 PM

Unfortunately I believe this is still an issue as I am not able to customize MOH on parked calls. Hopefully they will prioritize this as it seems like many want this feature added.

kelseyp409 · 2023-08-10 01:54 PM

Thanks for the your response. So if I'd like to create SIP trunk between legacy PBX/BCG that is supported? Will I need Zoom to enable another feature on my account for that? I was planning on routing through Zoom PSTN but eventually would like to cre...

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Bulk Update Music on Hold

Phones Won't Resync after registered

Distinctive Ring for Internal vs. External Calls

Display the BLF status of Desk Phones from Desktop App

BLF Status of Desk Phones

Re: Phones Won't Resync after registered

Re: BLF Status of Desk Phones

Re: Can't call out

Re: Park music

Re: Prefix Speed Dial to Dial External Numbers

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