My work uses Teams more than Zoom, but occasionally will use Zoom with a client or an outside consultant etc. We also recently started using the Webinar function as of last month.

Nearly every single person in my organisation is experiencing several issues with Zoom, regardless of the context. If it is someone outside of the organisation's meeting, myself as well as my colleagues are getting kicked out of the meetings/Zoom is crashing. Often several times within the 30-60 minute meeting. Sometimes the meeting will automatically restart, other times we will have to go back to the link.

This also happened with the webinars which is very frustrating AND it does not save the recording from the time that the host gets kicked out.

Advice? Help? Tips? Etc

Hi, I did a research interview today. Normally this works perfectly but today, the transcript function clearly is unhappy, to say the least:  7 hours later, it is still marked as "transcribing". This was only a 30 minutes recording, so not a "novel".
I can work around that and put the recording through Otter separately but I'd like to know if anyone has any idea what might have happened. Many thanks.

Anna

I have updated to the new Zoom Workplace version 6.0.0 (37205) on Windows 11. One of the new features listed in the release notes and this KB article is app Color Themes, but I am not able to find them. 

I followed the instructions in the app to go to Settings>General. The KB article says in the General tab there should be a Theme section, with options for Classic, Bloom, Agave, and Rose. I am not seeing the Theme section or the theme options anywhere in the General tab.

I made sure I'm using the Light appearance since it's noted themes are only supported in Light. I have tried exiting out of Zoom Workplace and re-launching it, and still not seeing Themes. 

Is anyone else having this issue? Any ideas to get them to appear?

Hi,

Could someone kindly help me. I plan to create 2 breakout rooms with automatic assignment of participants, then bring everyone back to main room for a chat and again move them to new set of breakout rooms. I just need to ensure that each time there are different people in the rooms. I wanted to ask if when creating the breakout room second time, I just click on 'recreate' button and the system will create a new mix of people, or clicking recreate will create the rooms with the same people like the first time. 

Thank you. 

Hi,

New to using the Automatic Translations tool and the Translations. What I have noticed is with this active, when one participant changes the language of the Closed captions it changes it for everyone, it seems one user cant see English CC and another participant see French.

Is this correct or have I made a settings mistake?

Thanks

Someone I know is now in Ghana, Africa. We'd like to video-conference together. Tried reading some of the stuff from Zoom, it ALL seemed to assume I have something called a "Zoom phone." I do not, but I have participated in MANY zoom "meetings" but they were all domestic. Tried chat, was denied because I don't have a paid plan.

Can I do this and how to go about it?