Hello,
I have an HP laptop that every time I use zoom through it my computer freezes and turns into a blue screen. I send the computer to the HP lab for repair and they said it was not a problem with the computer but with the zoom on my computer. 
I updated the zoom on my computer to the newest version and it still happens. 
I would appreciate your help on what to do about this as this is a glitch that happens when I use zoom.

Thanks,
Shenhav

Hello,

Recurring meeting forces waiting room?   I do NOT have waiting room enabled, and that didn't used to happen. 

Did a test on a standalone meeting with no waiting room enabled and participant was able to join, and then changed the meeting to recurring and now participants are put in a waiting room, but again, the waiting room is not enabled on my account NOR in that specific meeting.    How resolve?

Thanks.

I added a colleague as an Alternative Host on ONE meeting, but it seems he is now the default Alt Host on EVERY meeting I have created and each meeting was assigned a different colleague. All colleagues are licensed. 

Is this a setting issue allowing only one person to be assigned as an alt-host? I have tried removing him from meetings that doesn't pertain to him to the previously assigned colleague, and that does not seem to work. 

Any help would be greatly appreciated!

How can I know the for how many minutes a partcipant has kept his video on during a meeting where it is compulsory to appear in video mode ?

Reports generated at the end only depict the time for which a participant was logged in, but not if he kept his video on and if so then for how long ?

Please let me know.

I am using a Lenovo laptop for zoom meetings.  

It is now shifting my camera image sideways on and does not respond to the manual change either during a meeting or outside of a meeting.  I have tried uninstalling zoom and reinstalling zoom and my IT support has checked my Lenovo laptop and its inbuilt camera and it is updated and all working correctly, except for this issue within zoom.

I'm a member of the Eumundi Rotary club in Queensland, Australia, and we recently bought a new BenQ EH600 smart projector, along with a Bose S1 Pro Plus speaker.   Both devices are Bluetooth capable, and the projector and speaker happily connect for all purposes except when we run the Zoom App on our projector.   We simply cannot get the Bose speaker to work within the Zoom App and we don't know why?  At the moment we have to resort to connecting the speaker by cable into the projector's audio-output port, and whilst this is a solution of sorts it's not preferable because we're trying to be wireless wherever possible.   Can anybody help us with this please?

Also, we can schedule Zoom meetings within our Zoom App but we understand that we need to install Zmail within our Zoom App so that we can then send out the invitation links to Zoom attendees, but at this stage we cannot install Zmail within our Zoom App because the BenQ projector tells us that we "need to upgrade our projector's OS to install and run Zmail".   Our projector has an Android OS version 6 and it may be that we need a later Android OS to be able to install and run Zmail within our projector's Zoom App.   Can anybody clarify this for us please?, and if so, how do we go about upgrading our projector's OS?   Many thanks for your assistance.  Greg

When I try to get list all recordings using Zoom Meeting API[GET /users/{userId}/recordings] getting 409 error,
One or more errors occurred. ('e' is an invalid start of a value. Path: $ | LineNumber: 0 | BytePositionInLine: 0.)

Could you please explain causes and how can I do this for problem?

Zoom SDK Version : ZoomRecordingArchiver 1.0.2.1 

I want to make sure that the video is "on" or "off" for participants outside of my organization.
Currently, one of the meeting hosts is checking the video screen and making notes such as
"Kevin; video off for 5 minutes from 12:15 to 12:20."..
This method is extremely burdensome for the host.
Is it possible to read this from the bandwidth used by the participants, etc....?

or How to force video to turn on?

Also, please let me know if there is a way to prove that a person is "attending a Meeting".
Thank you in advance.

Dear Zoom team

As we are facing some issue with our zoom app. let me clearly mention you the scenarios & issues one by one.

Whenever we try to open the zoom & make a meeting host the zoom application stop running the program & once we host the meeting it start getting the system hang. When i make a zoom test audio & video i can able to make it successfully but once i go on live zoom meeting the issues begins with unwanted response from zoom app. It stop working. The camera which i connect is external/3rd party vendor camera. the model is AVER VC conferencing VB342 pro.

My device specifications
1.Windows 10 pro with licensed activated
Intel(R) Celeron(R) CPU J3455 @1.50GHz 8 GB Ram & 256 SSD Hard-disk
2. Video conferencing model - AVER VB342 pro

I just wanted to confirm from zoom team is the windows 10 Intel Celeron CPU J3455 is supportable or not???

kindly looking for your prompt response.

Thanks & Regard's
Sandeep Kumar