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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Deleting Local Recordings from a computer already purged

How can I delete recordings within my account from a computer that has already been wiped?

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Zoom Pro- how to turn off video filters for everyone in a meeting

I have Zoom Pro. I'm a physician and I use Zoom Pro with a BAA. I have a PMI and i use this (with a waiting room) for all of my meetings with patients. Is there a way to turn off video filers for everyone in the meeting as a default and keep it off p... Show more

I have Zoom Pro. I'm a physician and I use Zoom Pro with a BAA. I have a PMI and i use this (with a waiting room) for all of my meetings with patients.

 

Is there a way to turn off video filers for everyone in the meeting as a default and keep it off permanently.  


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refund

I have cancelled my subscription due to not working remote any longer, I would like to request a refund of $171.49 that was billed on my credit card on @/20/24

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Usage Report missing registered participants' name and email

I am testing my use of a Zoom account that I am using under a large educational institution's license. I want to set up Zoom meetings for virtual trainings that include pre-registration to aid in tracking participation. I successfully set up a test m... Show more

I am testing my use of a Zoom account that I am using under a large educational institution's license. I want to set up Zoom meetings for virtual trainings that include pre-registration to aid in tracking participation. I successfully set up a test meeting and tried everything out; registrations went well as did the meeting connection itself. 

When I click "view" under the Registrations tab in the event itself, I can see names and email addresses. But when I go to the "Reports" section after the event is over and generate a "Usage Report" the participant's names and emails are blocked out. 

I can't find a setting or other reason why this is happening. Without any identification of participants in the usage report, I have no way of attaching attendance to any particular attendee or registrant--which is the whole point of managing registration. Please help!


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Invitation Email Text

I purchased the Pro edition for 1 month to evaluate it. There is a description field that seems to only exist when creating an invitation from the website. There isn't a description field in the desktop app. The email invitation text doesn't include ... Show more

I purchased the Pro edition for 1 month to evaluate it. 

There is a description field that seems to only exist when creating an invitation from the website. There isn't a description field in the desktop app.  The email invitation text doesn't include the description field. I find it strange that this isn't an option when most meetings include an agenda. 

Is the only option to add it manually in the email?

 


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Cannot disable passcode as an owner on free plan

Hello,I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.For some reason something changed ~ Jan 16t... Show more

Hello,

I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.

For some reason something changed ~ Jan 16th. I am the only member, and I'm the owner (all privileges), and even though my waiting room is enabled (and locked for all users) I cannot disable the passcode, its grayed out. I tried toggling the waiting room... no luck.

I've done some searching on this platform, and maybe its that the basic tier MUST have a passcode at all times (even when the Zoom text says you only need ONE of waiting rooms, passcodes, or authenticated users)? Not sure this is true, and that didn't seem necessary 2 days ago.

Comments? any advice? I'm stuck because I'm on the free tier.

 

 


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Find Edited Meeting Notes Companion AI

I used Companion AI for the first time and received Meeting Notes that required editing. I used the Edit button but could not find an edited transcript to send to my attendees. To get a transcript to send, I copied and pasted to a Word document and s... Show more

I used Companion AI for the first time and received Meeting Notes that required editing. I used the Edit button but could not find an edited transcript to send to my attendees. To get a transcript to send, I copied and pasted to a Word document and sent out. I'm sure that's not the right process. Please advise. Tom Ledbetter


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Company Cloud record meeting availability

Let's say the user was using zoom over the company license and made a cloud record of the meeting

 

Would the video be available by link in case user's account will be blocked (in case user is not working in the company anymore)

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Resolved! How can team member initiate and record calls on behalf of each other ?

Hey everyone, As a growing team, we are grappling with the following two issues: First: How can one team member start a call on behalf of another team member, for instance, when the person who has set up the meeting is sick or out of the office? What... Show more

Hey everyone,

 

As a growing team, we are grappling with the following two issues:

 

First: How can one team member start a call on behalf of another team member, for instance, when the person who has set up the meeting is sick or out of the office? What changes in the settings are necessary?

 

Second: How is it possible for each team member to record each other's calls?

 

 

Thanks

 


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Dual Monitors Issue

I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and ... Show more

I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and I can see the attendees on the external monitor. Works great!

 

Yesterday, I needed to do the same at a different location. Same laptop with the same settings, but instead of an external monitor, I connected a Smart TV. Now, when I share my presentation slides, the "Use dual monitors" option does not work. What I see on my laptop is the same as what I see on the smart TV. The only way I could make this work was to extend my laptop screen onto the Smart TV, and then manipulate the two screens to simulate what worked automatically with the external monitor. Doable, but not acceptable. What changes should I make so the connection with the Smart TV will work the same way it does with a dumb external monitor?


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