URGENT! I can't open the application

Forum|Forum|1 year ago
May 6, 2024
1 reply
1 view

I can't start a meeting because, as the popup says, I need to update the application, but there's no way to update the application. Can you please fix it asap?

Also, if you don't provide LIVE support, why don't you enable users to download an update in an easy way? The popup says I need to reach out to the IT team to be able to use the application, but I'm not able to contact the IT team, because you don't provide support. How am I supposed to use the application then? This has happened to me for the second time.

Other

Best answer by Frank_TB

Hello,

Uninstall the current Zoom application.Then download and install again.

Regards

If my reply helped, don't forget to click the accept as solution button!

I

ime

Newcomer

https://zoom.us/download

M

MartaSurułoAuthor

Newcomer

Thank you, but this link doesn't work for me. The installation doesn't start. Instead, it takes me back to the application, where I get the same popup notification: Update to a newer version and contact IT support.