On a Lenovo ThinkPad T14 Gen 5 with AirPod Pros Gen 2. Issue started when I opened up Zoom (6.6.6.) this morning and was greeted with a "Failed to detect your speaker. Please make sure your speaker is property connected." Sometimes it's "Failed to detect your microphone. Please make sure your microphone is properly connected." 

Since then, I have done the following recommended fixes: 

• Updated my Windows (11). 
• Updated my audio, Bluetooth, and system drivers using Lenovo Vantage. 
• Updated my Zoom. 
• Uninstalled/reinstalled Zoom Workplace. 
• Disconnected/reconnected my AirPods. 
• Disconnected AirPods from all devices.
• Factory reset my AirPods. 
• Reset my laptop at least five times throughout all of this. 
• Ensured AirPods are selected as both microphone and speaker in Zoom, trying both "same as system" and "headphones" (they work as both outside of zoom).
• Ensured my laptop is giving access to Zoom to use my AirPods as a speaker/microphone (via system settings, Vantage, and Zoom). 
• Turned off the setting that manually adjusts microphone volume in Zoom. 
• Turned off the system setting that allows app exclusive control over the audio. 

Not sure if this is a Lenovo/ThinkPad or Zoom issue or a combination of the both. Sometimes when I test the audio in Zoom it works sometimes it doesn't. However, outside of Zoom (for example, if I test the audio through the system settings) I hear it no problem.  

I just opened my Macbook and my AirPods flawlessly connected and worked on Zoom. 

Unable to turn off auto zzom feature on whos speaking. 
We would like to just have the entire room on camera to avoid issues. But cannot find any setting related to auto zoom / auto framing. 
We know on Macs its avilable to turn off.....how do we turn off on windows devices?

The option to use avatars and filters has disappeared from my desktop client. I checked that they are enabled on my account, and when I host meetings others can use them, just not me! The only options are for virtual backgrounds and studio effects. I did sign in and sign out in the desktop client, and uninstalled and reinstalled Zoom. I have not switched computers (using Windows 11), although I moved a month ago and do have a different internet provider.

I've gone the merry-go-round with Chat 4 times and this is what as resulted (a) the camera still remains black (b) the tests it put me through show that the problem is compatibility between Zoom and Workplace, yet I have no choice but to open with Workplace.  My camera works perfect with the Windows Camera App.  All permissions, etc etc have been confirmed.

This just started today during a meeting.

Do you think that this is a deliberate tactic that Zoom uses to make us upgrade.  I don't use it often, so upgrading makes no sense.  Chat said that no live help or IT support will help until I upgrade.


The problem is very definitely not at my end.  It seems to be a built-in flaw to generate more revenue.

I'm not sure if I can find this forum again, so please email your reply to me at ***********.   Many thanks.