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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Operational Issues

Vonn1
Newcomer
Newcomer

The new  A I  operations  has presented  many  operational  (limited knowledge & help)  issues and  ZOOM now has NO personal help with phone number  to explain these operational  problems and issues that  A I  .   Suggest  one  of  these  young programmers  go on and try setting up meetings and SEE  the problems that can  happen and then try to get TECH SUPPORT  person   NOT  A I 

Our association use to use  ZOOM  Meetings  all the  time,  but now ( yesterday) no longer fully works.   Had good video but sound for all 32 remote users  DID  NOT  WORK  and could not get ZOOM  help    Now seems to be NO  real  HELP  

 

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

@Vonn1 

I dont understand your question. Please rephrase.

All people paying over $10 a month can be referred to a real person for chat support, if the automated answers do not help.
all the best

 

John

Boom with Lord Zoom - YouTube