How to Extend Meeting Time on Zoom Basic Plus

[J0_in_Seoul]

I recently downgraded my Zoom plan from Zoom Pro to Zoom Basic Plus and had a frustrating experience when my meeting abruptly ended after 40 minutes. I couldn't find any clear instructions on Zoom’s website, there was no way to contact support, and I couldn't locate any helpful posts on the topic. Today, while hosting a meeting, I figured out how to extend the meeting time on my own and would like to share the method.

1. There is a common misconception that the extension button appears as soon as the meeting starts. This is incorrect. In my case, the button only became active about 20 minutes into the meeting.
2. The extension button appears at the top right corner of the Zoom meeting window. It is located just to the left of the buttons used to maximize or close the window.
3. The extension button is not visible unless you move your mouse to that location.

I hope this information is helpful to other Zoom Basic Plus users. For reference, I am using Microsoft Windows on a desktop computer.

[ExpertswhoJohn]

hi @J0_in_Seoul 

As I understand, zoom will give you the option to extend but you can only do this a limited number of times in your billing month and after that you will not get the option.

all the best

John

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