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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

カメラをONにするとzoomが起動しないor画面が固まる(dynabook)

最近、PCをdynabookに買い換えました。zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2,3のプログラムを立ち上げて、タスクマネージャーでメモリが40%くらいあってもこのようになります... Show more

最近、PCをdynabookに買い換えました。

zoomの立ち上げ時にカメラをONにしていると、うまく立ち上がらず「バーチャル背景をまだ読み込んでいます」というメッセージが出て画面が固まってしまい、その後「パフォーマンスが悪い状態でシステムが動作しています」というメッセージになります。

他にプログラムをまったく立ち上げていなくても、PC起動直後にzoomを立ち上げようとするとこのメッセージになりますし、2,3のプログラムを立ち上げて、タスクマネージャーでメモリが40%くらいあってもこのようになります。

以前のPCでは5つくらいプログラムを立ち上げても問題なくzoomが使えていたので、何が原因か分からず困っています。

zoom起動時にカメラOFFになるように選択しておくといったんは起動するのですが、カメラをONにすると上記のように固まるという状態です。

タスクマネージャーを見て、何かカメラと相性の悪いプログラムが動いていないかなど調べてみたのですが、分かりませんでした。

zoomをアンインストール→再インストールも何度か試していますが、変わりません。

解決策があれば教えてください。


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Failed to Authenticate

Help me pls! I can't enter meetings that require a commercial zoom account. Usually, I launch the meeting in browser, with Microsoft edge, and using my google account. This has consistently worked for me until yesterday. Now, I can join open access z... Show more

Help me pls! I can't enter meetings that require a commercial zoom account. Usually, I launch the meeting in browser, with Microsoft edge, and using my google account. This has consistently worked for me until yesterday. Now, I can join open access zooms just fine, but when I login into my account and try to join calls with the commercial account requirement, I can only get to the preview screen. When I actually try to join, I repeatedly get a pop-up that reads Failed to Authenticate. 

 

I've already tried clearing my cookies/cache, trying a different google account, restating my computer, changing my wi-fi network, updating my computer, changing my account password and re-logging in. Downloading the desktop app isn't a good option for me because of my built in anti-virus. 

 

I use Windows 11, Version 23H2 for x64-based System on an Acer Aspire 3 (a315-24pt) laptop. Suggestions?


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Zoom video is blurry when presenter is away from camera (recently started)

Over the last couple of weeks i have noticed that when i am away from our camera, my image is blurry, but when close up it is very crisp. This started about 2 weeks ago

Zoom settings are greyed out

Hello,Some Zoom settings display the following message:"Due to new security guidelines, you can't change this setting. Contact your account manager for more information."However, I just registered for Zoom, and my role is listed as Owner in the accou... Show more

Hello,

Some Zoom settings display the following message:

"Due to new security guidelines, you can't change this setting. Contact your account manager for more information."

However, I just registered for Zoom, and my role is listed as Owner in the account profile.

I would like to know why I am not allowed to change this setting.

Thank you.


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Resolved! Low audio volume

Hi,since I updated Zoom to version 6.0.x on my laptop (windows 10), the audio volume is very low.I've not been in a larger meeting since the update, only one-on-one meetings. My audio volume is just like always, I can hear just fine in every other ap... Show more

Hi,

since I updated Zoom to version 6.0.x on my laptop (windows 10), the audio volume is very low.

I've not been in a larger meeting since the update, only one-on-one meetings. My audio volume is just like always, I can hear just fine in every other application. The sound test in zoom is also ok, I hear myself clearly, the volume of the test sound is adequate. 

However, I can hardly hear the people that are in the meeting with me.  I have to turn up the volume on my laptop to a degree, that it hurts my ears when I run an audio anywhere else.

What can I do to solve this?


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Duplicates on calendar - Google

Hello! I noticed recently when I created a Zoom meeting, the invite shows up twice on my Google calendar and my clients receive the invite twice. The Zoom account is under my email. When I create the meeting invite on Google Calendar and mark it from... Show more

Hello! I noticed recently when I created a Zoom meeting, the invite shows up twice on my Google calendar and my clients receive the invite twice.

 

The Zoom account is under my email. When I create the meeting invite on Google Calendar and mark it from a specific calendar for our company, it duplicates. I checked the integration tab, and everything is off and the data sync and the bidirectional sync are off. 

 

I am not sure what the problem is at this point. Please advise.


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[Issue] Zoom freezes and goes unresponsive in meetings

Hello there, I'm experiencing issues on the Zoom app for quite a while now: whenever I'm in a meeting, the application freezes after a while and ultimately goes unresponsive and have to kill the task. Restarting makes it work flawlessly again until i... Show more

Hello there,

 

I'm experiencing issues on the Zoom app for quite a while now: whenever I'm in a meeting, the application freezes after a while and ultimately goes unresponsive and have to kill the task. Restarting makes it work flawlessly again until it decides to go unresponsive again. The time frames seems to be completely random, sometimes it freezes after 3 minutes, sometimes it endures 30 minutes without issues.

 

What I have tried so far:
- A complete reinstall (including deleting all temporary or cached files)

- Updating all drivers

- Turn of hardware acceleration

- Running in admin mode

 

See below for the crashrpt.xml that contains all of my relevant specs (even though it shows Win 10 in there, but I'm using Win 11 Home, build 26100):

<?xml version="1.0" encoding="UTF-8"?>
<CrashRpt version="1403">
<CrashGUID>03df9ba0-9286-4988-a0a7-5e04be2f284e</CrashGUID>
<AppName>Zoom.us</AppName>
<AppVersion>6.2.7.49583</AppVersion>
<ImageName>Zoom.exe</ImageName>
<OperatingSystem>Windows 10 Home Build 26100</OperatingSystem>
<DispalyDevice>Intel(R) UHD Graphics||NVIDIA GeForce RTX 3070 Laptop GPU||NVIDIA GeForce RTX 3070 Laptop GPU</DispalyDevice>
<CPU>11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz</CPU>
<CPUUsage>2.976142</CPUUsage>
<OSIs64Bit>1</OSIs64Bit>
<GeoLocation>de-de</GeoLocation>
<SystemTimeUTC>2025-01-06T11:03:14Z</SystemTimeUTC>
<ExceptionType>13</ExceptionType>
<GUIResourceCount>1338</GUIResourceCount>
<OpenHandleCount>2991</OpenHandleCount>
<MemoryUsageKbytes>416468</MemoryUsageKbytes>
<MemoryLoad>51</MemoryLoad>
<TotalPhysicalMemory>32406</TotalPhysicalMemory>
<AvailablePhysicalMemory>15662</AvailablePhysicalMemory>
<TotalPageFile>38806</TotalPageFile>
<AvailablePageFile>8283</AvailablePageFile>
<TotalVirtualMemory>134217728</TotalVirtualMemory>
<AvailableVirtualMemory>132116301</AvailableVirtualMemory>
<GPUInfo>Intel(R) UHD Graphics##30.0.101.2079</GPUInfo>
<GPUInfo>NVIDIA GeForce RTX 3070 Laptop GPU##32.0.15.6109</GPUInfo>
<CustomProps>
<Prop name="App Start Time" value="20250106_115128"/>
<Prop name="Meeting ID" value="2CBD6875-121E-412B-88B4-F0A6AE700887"/>
<Prop name="VideoLaunchReason" value="12"/>
</CustomProps>
<FileList>
<FileItem name="crashrpt.xml" description="Crash Description XML"/>
<FileItem name="ssbcrash_hang_6.2.7.49583_NA_NA_01062025_120314_Zoom.exe_6720_unknown_NA_NA.dmp" description="Crash Minidump"/>
</FileList>
</CrashRpt>


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My wireless mouse is erratic during Zoom meetings

When i am in a Zoom meeting my wireless mouse behaves erratically.

 

Windows 10

I have uninstalled and re-installed Zeeom

I have replaced the batteries in the Mouse

 

Any other suggestions?

 

Thanks in advance

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Meeting topic will not remove

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule. When it comes to the event and the participants are in the waiting room - on joinin... Show more

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule.  When it comes to the event and the participants are in the waiting room - on joining an incorrect title always shows which we can not find anyway in our settings to remove.  The title we create then sits as a subtitle.  Has anyone else experienced this issue?

 


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Cohosts under the latest zoom version

I have been unable to assign cohosts during a meeting since the latest update.  How can I make this happen?

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