Hello Zoom Developer Support Team,

I hope you are doing well.

I am currently working on an AI-led interview platform that integrates with the Zoom Meeting SDK for Windows (Zoom Native SDK). I would like clarification on some SDK-level capabilities related to audio handling and AI automation.

What we have implemented so far:

Created Zoom meetings programmatically using Zoom Meeting REST APIs

Enabled cloud recording and auto-transcription

Successfully retrieved recordings and transcript files (VTT) after meeting completion

Integrated Zoom Meeting SDK for Windows (C++)

The AI bot is able to:

Authenticate successfully

Join Zoom meetings as a participant

Enable microphone and speaker

Participate in meetings like a normal user

Our requirement:

We are building an AI interviewer that:

Joins Zoom meetings automatically as a participant

Uses AWS Polly to convert AI questions into speech (PCM/WAV)

Speaks those questions to the candidate during the meeting

Listens to candidate responses

Relies on Zoom cloud recording and transcription for post-meeting analysis

Where we are stuck:

We want to confirm whether the Zoom Meeting SDK for Windows supports SDK-level audio injection. Specifically:

Is it possible to inject AI-generated PCM or WAV audio directly into a Zoom meeting using the Meeting SDK, without using OS-level or virtual audio devices?

Does the Meeting SDK provide any API similar to sendAudioFrame, injectPCM, or any mechanism to push audio buffers programmatically into the meeting?

If this is not supported, is routing AI audio via an OS-recognized microphone (physical or virtual) the only supported approach?

Are there any official recommendations or best practices from Zoom for implementing AI voice bots in Zoom meetings using the Meeting SDK?

We want to ensure our implementation aligns with Zoom’s supported capabilities and policies, and to understand whether this limitation is by design or if there are alternative SDK-supported approaches.

SDK and environment details:

Platform: Windows

SDK: Zoom Meeting SDK for Windows (C++)

Use case: AI-led automated interviews

Audio source: AWS Polly (Neural TTS)

We would greatly appreciate confirmation or guidance from the Zoom engineering team on this topic, as it is a critical architectural decision for our product.

Thank you for your time and support.
Looking forward to your clarification.

Thanks,

Hi,

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Thank you,

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Kind regards!

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I've tried restarting all the Poly G7500, Poly TC8, and Trio8800 devices, but this didn't fix the problem.

After a few hours, when I rejoin the Teams meeting, I can control the camera again, and the camera control button is no longer grayed out.

Poly G7500  Software Version: 4.6.1-444242

Trio 8800 :  7.2.8.0031

Polycom IP Table Microphone : 3.0.0.1133Poly TC8 : 6.6.1-7001859Zoom Rooms : 

Current Version: 6.5.1.7441 | Nov 26, 2025 5:16:31 PM | 322.3 MB

Please review this and help me completely fix this error. 

Thank you so much 

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And, where do you request support to chat with a support agent?  I'm not interested in their stupid AI bots.

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