Currently, I can't get Zoom to launch. I try to open a link and nothing happens. 

I can't make a meeting in the browser.

I can download Zoom, but I can't even get the app to open.

The only thing I am able to do is  pick "Join from your browser" The meeting opens, but with audio only, even though  it has my video permissions. 

I have looked for solutions. I have cleared my cache and cookies. I have cleared my temporary data, and I have reinstalled the app. None of that has worked so far.

Reaching out for help because I am trying to interview for jobs right now and its definitely important.

All the best

Hi,
I have a personal Zoom account (Basic/free plan) and I’m the only user—there’s no admin or organization involved. Until this morning, everything worked fine, but now my meeting participants can’t join any meetings, even when I start a new meeting and share the correct Meeting ID and passcode.

Here’s what I’ve tried so far:

• Scheduling new meetings (not using my Personal Meeting ID)
• Double-checking the Meeting ID and passcode
• Making sure the waiting room is off and no restrictions are set
• Having participants try different devices and networks
• Checking my account status and settings

Despite all this, participants still get errors and can’t join. I don’t see any alerts or issues on my Zoom profile, and I don’t have access to direct Zoom Support as a Basic user.

Is there anything else I can do to fix this, or could there be an issue with my account after downgrading from Pro to Basic? Any help would be appreciated!

Thank you!

I have a user that's been having ongoing issues with Zoom while they're hosting a meeting. Also occurs when attending a meeting. He is often hosting meetings with 50-80 people and looks quite unprofessional having himself drop out of a meeting half way through. This isn't an issue on his Intel powered laptop, only an issue on his Surface Laptop 7 with a Snapdragon X Elite processor. Doesn't matter if he's presenting or not. It stopped for a few months after reimaging his system, but keeps cropping up again and again.

Have tried:

Using only the Zoom Workspace (ARM) installation

Turning off Hardware Acceleration

Reimaging the system with the specific ISO provided by Microsoft for Surface Laptop 7

Updating all drivers and Windows updates

Have tried different combinations of rendering method, post processing, and capturing.

Is anyone else experiencing this issue, or know of any fixes that may help?

Latest version 6.6.11. Both online and using app when I screenshare, participants can see my screen just fine but my screen turns black. I feel like I've tried everything to fix it.  Works with other programs similar to Zoom. 

Tried

Updating app

Clearing cache

Updating drivers

Restarting

Multiple browsers

Hi! 

I've been having some issues with zoom when I try to log in via SSO and join a meeting  - "The Code Execution cannot proceed because UIBase.dll was not found. Reinstalling the program may fix this problem" I get the same error for CMMlib.dll, Duilib.dll, and MSAALib.dll. I have tried using Clean zoom to uninstall and reinstall zoom, used the MSI installer, and also can see all of these files in the zoom folder, so they definitely exist. Any advice much appreciated! 

Hi 
My name is Michal and I a guitar teacher at Berklee College of Music. Due to pandemic we are unable to held physical classis that's why we are teaching our students through zoom. Last night I was delivering lecture to my students that how to play guitar with music. At the same time I connected best dj headphones under 50 with my laptop. When I connect this headphone with my laptop then zoom became close by itself. After that I tried again to open the zoom but it is not opening.  Can you guide me please what is the issue? How can I sort out this issue?  Need help ASAP. Thank You

Regards: Michal Jhon

I have wired headphones connected to my laptop with Windows 11. All my audio comes through the headphones except for Zoom. Things I have tried:

Making sure my Zoom audio output is configured to work with the headphones

Making sure that the Windows audio settings are correct

Making sure that the individual application (Zoom) is configured to send its audio output to the headphones

But nothing works! What else should I try?