Hello Zoom Community,

I’m encountering an issue while using the screen control feature in Zoom. Previously, when I was controlling another person’s screen in full-screen mode, I could press the ESC key, and it would act as though I was pressing ESC on their computer. However, now when I press ESC, it no longer works on their screen. Instead, it just restores down the full-screen mode on my side.

Has anyone else experienced this issue, and is there a way to fix it?

Any help or suggestions would be greatly appreciated!

Thank you!

Hello!

I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link.

I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings.

Thank you in advance, I appreciate your help!

I see a new feature called Automatic smart name tags. It sounds interesting. What are they? But more importantly, it says underneath it to "Contact your system administrator to enable this feature." I am the sole owner and user of this account. Aren't I the system administrator? How do I enable this feature?

Hello! I recently began to use zoom to schedule meetings regularly, but I have noticed that when typing in the 'attendee' field to schedule a meeting, there's no option to just choose from my actual contacts list or autofill. Given how often we hold the meetings and the amount of people, it's a bit tedious to copy/paste each individual email address. 

Given how common a feature autofilling contacts is, how do I do this on my Zoom account?

I already have contacts saved in my personal contacts list, but that doesn't seem to do anything.

Hello. For several years I have benn using the advanced Share function "Powerpoint as Bakground" that you can find when you open "Share" and then choose the "Advanced" tab, but in the latest versions of Zoom this function is not working, it is greyed out, and there is a yellow warning sign (see the attached picture). The function is very useful if you want to start a meeting with a welcome text. When you use this function, it is very easy to use the meeting functions while sharing, because Zoom directly shares the Powerpoint-file, you don't have to open a new window to share. If Zoom has discontinued using this function, it would have been nice to be told, or that Zoom just removed the function.

Anyone who have had the same challenge and found a solution?