Hello, I am trying to help my mother from afar. Unlike it used to be, in recent attempts to join a Zoom meeting, she is asked to login into her Microsoft account. My mother does not even know if she has one and does not know its login details. How can she continue using your product? Maybe somehow unlink the application from Microsoft? I'm not sure and would really be happy to be assisted with that. Thanks in advance!

In the last 10 days my integrated laptop camera has started flickering in Zoom meetings.  It does not flicker in other applications.  I have tried multiple suggestions from prior posts about flickering:  reinstalling the latest version of Zoom 6.4.10, unchecking Optimize outgoing video quality with de-noise and  changing video rendering settings  all to no avail.  Based on when it started considering it might be related to a Zoom update release.  Is it possible to install a prior version to check if it resolves? 

Hi All -

Despite having used this headset for 2 years, I am suddenly facing issues whenever I try to use my headphones (Sony WH-1004XM) with zoom. When I try to talk, I hear a 3 note chime and then I can't hear anyone else on the call, although they can hear me. The speaker also makes a noise like it's been changed, although when I check the settings, it has not. 

I have tried many steps to fix this including musician mode, disable exclusive sounds in windows, and manipulating all the available sound settings in Zoom.

Has anyone run into this issue?

Asking assistance, I am using Huawei Matepad 12X 2026 and I installed the Zoom from Zoom website and Gbox / App Gallery.

The issue is when I initiate a meeting or join a meeting, it always say "Allow the app Zoom to access the USB device", A tick box says "Use by default for this USB device.". Actions are Cancel and OK only.

It always popup 5-10 sec. I dont have any device connected. I reached out to HUAWEI for support and was advice to report it Zoom as they are investigating it on their end too. Unfortunately the zoom chatbot wont allow me to contact agent, but encouraging me to use the online resources, yet it mentioned that information is not available anywhere else. So really what to do?

Up until a few  months ago my external speakers worked fine on Zoom meetings. Now only my laptop speakers work with Zoom. At first I thought it was an issue with the connection with my particular speakers so I checked with other speakers and have the same issue. Both sets of speakers enter on non-Zoom activities so it appears this is a software issue with Zoom.

Since yesterday I noticed that none of my questions in the Q&A were answered but seeing other participants questions being answered. I attended three meetings this morning and none of my questions were seen by the other participants. How do I fix this?