We have been using Zoom SDK for quite some time but today we noticed something which was not experienced earlier. Host video is not available to all the participants and all the incoming videos for the participants are randomized. We don't have the option to change view settings and all the live videos of participants are not shown. Most importantly all participants should see their subsequent host in the meeting but they are not able to do so as they are only shown one incoming video that is also randomized it can be either of the host or a participant. We have tried all possible changes from the admin console as well as through the Zoom SDK settings. Any suggestions?

My wired headphones does not work on Zoom meeting on my Samsung tab A9+. I don't think it's a headphones issue because the audio works fine with other apps like Spotify and YouTube. I tried some basic troubleshooting uninstalling and reinstalling the app and making sure it's up to date. Does anyone have the same issues?

HI all,

One of our users at the office is having an issue where his audio will sometimes dip out. It does NOT cut off. I just loses volume level; sometimes nearly gone. 

It is not happening on a regular basis, and it is supposedly happening both when using his Apple Airpods, as well as the Logitech C90 webcam's microphone. 

Zoom is installed on an M1 Mac Mini running the latest patched version of macOS Ventura, and was running Zoom Version: 6.2.11 (43613), which I've updated to Zoom Version: 6.3.11 (50104).

Has anybody experienced this kind of an issue? Not complete drop outs; just volume levels. If so, how did you cure it? Unfortunately, I won't have the guy's earpods with me to test things. But, do have the Logitech permanently installed.

The most maddening issues is that it's transitory, and not reoccuring regularly; so it's really hard to troubleshoot. Hence the reason I'm turning to the community. 

Thanks for any help anyone has to offer!!

Hello, I am unable to join a zoom meeting. The app keeps crashing everytime I try to join a meeting. I am able to join a waiting room but everytime the meeting will launch, my zoom app crashes. I have tried uninstalling-re installing-uninstalling- several times but the same problem occurs. I have also tried Zoom cleaner but it didnt work. How do I solve this? Thank you!

 I received an email about scheduling an interview over the Zoom Workplace App using the link:

https://us05web.zoom-inv.cfd/Windows/meeting-invitation/pwd=

I have removed the portion after the pwd= 

My concern is the -inv.cfd. Can anyone tell me if this a legitimate Zoom link or invitation?

I am writing regarding an urgent issue with a lost conference recording. We hosted an important conference via Zoom which was set to be recorded to the cloud. However, we discovered that the recording has disappeared, and we believe this may have happened due to insufficient cloud storage space.

Is it possible to recover this lost recording from Zoom servers? We are prepared to immediately take any necessary steps to retrieve this vital content.

Thank you for your help.

Sincerely,
TroyanSchool