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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Security Settings assistance

As a zoom admin I am looking to enable the option "Automatically sign users out after a specified time" under the security settings. I have already contacted the support team with a question about how the sign-out happens, which was answered. However... Show more

As a zoom admin I am looking to enable the option "Automatically sign users out after a specified time" under the security settings. I have already contacted the support team with a question about how the sign-out happens, which was answered. However I am still looking  for more information, if anyone has had experience on enabling such option.

This article - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061708 states that "The settings to automatically log you out after a certain amount of time depends on the configuration set by your account owner or admins." however there's no further clarification.

Currently I have no time-out set, meaning that the zoom client for my users stay logged-in indefinitely. However, Okta (which is my SSO/IDP) is configured to reset sessions every 12 hours. To my understanding this means that Zoom will override whatever is coming from Okta, correct? For example my session in browser for my zoom dashboard will keep logged for twelve hours as long as I am active.

I would like to assure that by enabling the option "Set different enforced logout times separately." this will stick with the zoom posture I will define rather than my Okta session policy, allowing for example the clients installed on user's laptop to keep 7 days and web-sessions lasting only 1day.

If there's any further documentation that confirms such behave I would appreciate the guidance, so I can attach to my internal guidelines/policy, to back me up as I make such changes on a global level to my org.

thanks all! 


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iPad "Original sound for musicians" not working

Dear Zoom, I'm running Zoom meetings on my iPad (12.9-inch 3rd generation iPad Pro, iPadOS 18.7.1). Even though I've got "Original sound for musicians" activated in my settings, my participants can't hear loud musical recordings played from a nearby ... Show more

Dear Zoom,

 

I'm running Zoom meetings on my iPad (12.9-inch 3rd generation iPad Pro, iPadOS 18.7.1). Even though I've got "Original sound for musicians" activated in my settings, my participants can't hear loud musical recordings played from a nearby speaker, even though they can hear my voice very clearly while I speak in the same room as the music.

 

This seems to be a new phenomenon because in past years they've been able to hear those recordings played out of the same speaker without issue. Can you help me solve this? I've tried looking for other settings to change within your iPad app, but the "Original sound for musicians" toggle switch is the only one I can find.

 

There are other threads on this forum dealing with similar problems, but Zoom's reps so far seem to be mostly offering solutions that would pertain to Zoom on a computer, not on an iPad. Can anyone help?


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Zoom taskbar appearing on its own

Over the last couple of weeks, I've experienced an issue where the bottom taskbar is appearing and disappearing on its own. I have it set to hide. My cursor is nowhere near the Zoom window, not even on the same monitor. I just ran the latest update t... Show more

Over the last couple of weeks, I've experienced an issue where the bottom taskbar is appearing and disappearing on its own. I have it set to hide. My cursor is nowhere near the Zoom window, not even on the same monitor. I just ran the latest update to see if it made a difference. It didn't. It's very annoying and frustrating as I'm trying to record a clean video feed. Running on MacOS 15.7.1.


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Zoom Analytics

Hi there, I am trying to access Zoom Analytics. However, I don't seem to have a page dedicated to this. On the articles I have read, they all claim that I should have a page titled 'Analytics and Reports'. I only seem to have 'Reports', but nothing e... Show more

Hi there, 

 

I am trying to access Zoom Analytics. However, I don't seem to have a page dedicated to this. On the articles I have read, they all claim that I should have a page titled 'Analytics and Reports'. I only seem to have 'Reports', but nothing else. I want to be able to see how many zoom-call participants shared a message in the chat and how many people engaged with a resource link. Please could someone help? Thank you!


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Videos deleted from Trash less than 7 days

Hello, I have recently deleted all my videos from my trash folder. It was a mistake, deleted permanently but I do really need those videos since they belong to an important interview done to an important person. Is there any chance I can get it again... Show more

Hello, I have recently deleted all my videos from my trash folder. It was a mistake, deleted permanently but I do really need those videos since they belong to an important interview done to an important person. Is there any chance I can get it again?


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Resolved! zoomカメラがどうしても映らない

カメラが起動せず、ミーティング時に自分の顔が表示されません。今までは使えていたのですが、先日いきなり真っ暗になってしまいました。バーチャル背景等も映らず真っ暗な画面のままです。再起動、デバイス側の設定の確認、再インストール等も試しましたが、解決しません。他のアプリ(GooglemeetやMicrosoft teams、Windowsのカメラアプリ)ではカメラが正常に使用できたため、カメラの故障ではありません。マイクは問題なく使用できます。カメラだけがどうやっても真っ暗なままです。対処法をご存知の... Show more

カメラが起動せず、ミーティング時に自分の顔が表示されません。

今までは使えていたのですが、先日いきなり真っ暗になってしまいました。

バーチャル背景等も映らず真っ暗な画面のままです。

再起動、デバイス側の設定の確認、再インストール等も試しましたが、解決しません。

他のアプリ(GooglemeetやMicrosoft teams、Windowsのカメラアプリ)ではカメラが正常に使用できたため、カメラの故障ではありません。

マイクは問題なく使用できます。カメラだけがどうやっても真っ暗なままです。

対処法をご存知の方いらっしゃいますでしょうか。


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Resolved! Upcoming Date Range

Upcoming date range not allowing to see all meetings schedule and will not allow to adjust dates. This allows for double booking. Also will not allow me to view date that I am trying to schedule for to see if there is already a meeting scheduled. i.e... Show more

Upcoming date range not allowing to see all meetings schedule and will not allow to adjust dates.  This allows for double booking.  Also will not allow me to view date that I am trying to schedule for to see if there is already a meeting scheduled.  i.e, I know there is a meeting scheduled but when I schedule a test meeting at the same time it allows me to schedule on top of the meeting already scheduled.  Previously i could see all meetings scheduled, now i can only view the next 2 months.  We schedule our board and board committee meetings a year out.  Something changed about a month ago and now cannot see ALL upcoming meetings.


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Can't hear shared screen audio

Hi! My zoom has been perfectly fine until a few days ago. I was in a lecture when i decided to play some music from spotify while the prof was screen sharing a video. But then the spotify sound was so muffled, which has never happened before. Then su... Show more

Hi! My zoom has been perfectly fine until a few days ago. I was in a lecture when i decided to play some music from spotify while the prof was screen sharing a video. But then the spotify sound was so muffled, which has never happened before. Then suddenly the spotify sound went perfectly normal but then till this day i can't hear anything when someone's screen sharing. I can hear perfectly fine if they're talking through their mics but i can't hear anything from the screen shared. I've been looking everywhere for help so please help me with this.. and no, there's no problem with my laptop speaker as it still does the same thing even when i connect to bluetooth speaker or headphones. i tried reinstalling and restarting but still no use..


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How to _actually_ close the app

This program violates standard windows UI protocols: it refuses to close when the "X" in the upper right is clicked.This is the same scammy behavior we have seen from malware, viruses and other apps that try to take control of the system, disregardin... Show more

This program violates standard windows UI protocols:  it refuses to close when the "X" in the upper right is clicked.
This is the same scammy behavior we have seen from malware,  viruses and other apps that try to take control of the system, disregarding the user's desires.  There is another thread on this topic, but it was closed with the resolution "by design", which is a terrible answer and shows this company does not care two wits about it's users.

Until such time as this company decides to follow standard UI protocols, we must take matters into our own hands...

Create a batch file on the windows desktop that contains this line:
taskkill /F /IM zoom.exe /T

Execute this bat file when you are done with your session and it will force Zoom and all child processes to close immediately.
It is quick and it works well.




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Resolved! How can I disable camera on Zoom?

I'm new to Zoom so apologies in advance for asking what may be an egregiously dumb question. I've been trying -- without success -- to disable the camera on Zoom. I've searched for the answer both on Zoom's website and the Internet. One solution, for... Show more

I'm new to Zoom so apologies in advance for asking what may be an egregiously dumb question.

 

I've been trying -- without success -- to disable the camera on Zoom. I've searched for the answer both on Zoom's website and the Internet. One solution, for example, was to go first to the Settings menu, then to the Video tab. There is supposed to be an "always turn off my video" option -- only there isn't.

 

I've come across other solutions to either disable the camera or at least enable me to hide myself while on Zoom  -- none of which work. 

 

Any advice would be most appreciated. Thank you for taking the time to read this. 


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