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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

ekran paylaşımı sırasında karşı tarafta siyah kareler

EKRAN PAYLAŞIMI SIRASINDA KARŞI TARAFTA ZOOMA AİT BAĞLANTILAR SİYAH ÇİZGİ VE SİYAH KARE OLARAK GÖRÜNÜYOR VE BU SORUNU ÇÖZEMİYORUM 

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📅 Mark Your Calendar: Can’t-Miss Zoom Events in April!

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s... Show more

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. 

Here's what's in store:
 

📅 April 2: Zoom Workplace Open Office

Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment!

📅 April 3: What’s New at Zoom?

Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success.

 

📅 April 9: Zoom Phone Open Office 

Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your expertise to the next level!

 

📅 April 10: Deep Dive into New Feature Releases for Zoom Contact Center

Discover the latest Zoom Contact Center features designed to streamline processes and enhance customer interactions. Join us for a live demo, expert insights, and a Q&A session to help you optimize your setup and elevate your customer experience!

 

📅 April 16: Zoom AI Companion Open Office

Explore how Zoom AI can supercharge your productivity and streamline communication. Join us and get all your AI questions answered!

 

📅 April 23: Zoom Contact Center Open Office

Unlock the full potential of your Zoom Contact Center! Our experts are ready to guide you toward seamless customer interactions.

 

💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.
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App update - calendar function diminished

I've just updated the app to the newest version, and the events tab is now limited to a single day, with "past" and "recordings" tabs removed from the top, and calendar events no longer have a "join" button, but have a > that requires you to click in... Show more

I've just updated the app to the newest version, and the events tab is now limited to a single day, with "past" and "recordings" tabs removed from the top, and calendar events no longer have a "join" button, but have a > that requires you to click in to the event before you can join, wasting time. Is there any way to revert this change???


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Need help in removing the pencil button

Hi i'm trying to hide pencil button at the left botton corner while screen sharing its annoying can someone let me know how to remove it.

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Paid for PRO but not upgraded

I paid for the Pro license, but despite that, even after 3 days I am still treated as "basic". Yes, I log in with the same account from which I did the purchase. The purchase was acknowledged by Zoom - they even sent me the bill. The most frustrating... Show more

I paid for the Pro license, but despite that, even after 3 days I am still treated as "basic". Yes, I log in with the same account from which I did the purchase. The purchase was acknowledged by Zoom - they even sent me the bill. The most frustrating thing is that I cannot even open a support ticket, because the system has to recognise you as Pro, and I am taken as Basic. Chatbot is a waste of time...I tried sending mail to the billing (to the email I got my bill from), but no-one seems to attend those. What is happening? I need help urgently.


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zoom plans

Why can't zoom offer a plan that is more affordable with just a little more allowance than 40 minutes. The only option at the moment seems to be a huge jump to $20 per month!!!

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Why is Zoom customer service so completely USELESS!!!

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is a disgrace!!!The chat icon being moved from central settings?????The raised hand feature remo... Show more

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.

It is  a disgrace!!!

The chat icon being moved from central settings?????

The raised hand feature removed from reactions ????

What Idiot is in charge of this continued stupidity???

What idiot has created a system that does not listen to its customers ???

I await a sensible response

 


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Overexposed Video

Unlike any other video call software that I use, Zoom does not seem able to balance light levels leading to huge overexposure in daylight conditions. While there is a setting that allows for adjustment to low light there is no equivalent setting for ... Show more

Unlike any other video call software that I use, Zoom does not seem able to balance light levels leading to huge overexposure in daylight conditions. While there is a setting that allows for adjustment to low light there is no equivalent setting for well lit rooms. This makes it very uncomfortable for the people I am calling as my face appears to be glowing very brightly.

 

Is there a setting that I'm missing that will solve this issue?


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Blackwire 3310 - Windows 11 Zoom cannot use the microphone

Hi Support, I find my USB headset has voice problem in Zooom Workspace, means the meeting member cannot listen my voice on the microphone. However, using teams / other apps has no such problem.Product: Blackwire 3310 Operating System: Microsoft Windo... Show more
Hi Support, I find my USB headset has voice problem in Zooom Workspace, means the meeting member cannot listen my voice on the microphone. However, using teams / other apps has no such problem.
Product: Blackwire 3310 
Operating System: Microsoft Windows 11

I am using Windows 11 Edition Windows 11 Pro Version 24H2 


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Recuperar grabación en la nube

¿Cómo hago para recuperar una grabación, así deba pagar? Hola, el 18 de marzo realicé una reunión, la grabé y llegó correo para descargar la grabación de la nube, al intentar acceder a la descarga el día de hoy me sale un aviso que dice: no puede ver... Show more

¿Cómo hago para recuperar una grabación, así deba pagar? Hola, el 18 de marzo realicé una reunión, la grabé y llegó correo para descargar la grabación de la nube, al intentar acceder a la descarga el día de hoy me sale un aviso que dice: no puede ver esta grabación, el plan de grabación en la nube ha caducado. Ente


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