Hello,

I couldn't find a place to start my live webinar today so I started it in practice mode.  I had my husband test it and it also said that people could begin loggin in once I started.  I had 19 signed up but nobody attended.  I know it's possible that maybe they just signed up and didn't show, but I want to make sure I didn't do something wrong.  If I start my webinar in practice mode will attendees still be able to log in?  I couldn't find the answer on the support site.  Any help is appreciated.  Thanks in advance!

I still have 3 of my original recurring meetings but others are missing. I found the link for one in an email and the zoom room appears to exist but I cannot add or edit if the meeting is not in my account list. What is going on and what can I do to re

The piss poor customer support offered by Zoom notwithstanding, I would like to find a solution as to why a movie I show during a meeting (class) is not showing for students.  All they is a black screen.

I connect to the platform hosting the movie through a link sent to me by Social Dilemma. I have used the link to show this movie probably 20 times with no real issues. When I tried to show it recently, all student could see was a black screen and the closed captions. They could also hear the dialogue, but only a black screen was showing for them. 

Suggestions appreciated.

Camera icon with meeting list disappeared on desktop app. What is the problem? Why would you remove one of the most useful features?

Why are these question not answered by  Zoom support staff. 

It is frustrating  reading a long list of users with the same problem and not find a solution.

It disappeared after the last update.

I'm on Windows 10 with the latest updates and the latest zoom Version: 5.17.11 (34827). I have set a frame update rate of 10 fps.

The issue occurs when you are sharing your screen (probably windows also) and you have low bandwidth, rather than drop frames it slows the computer and holds up presumably those programs that are making screen updates.  Zoom is not sending screen updates but has somehow inserted itself into the screen update process itself.  I do not have the same issue in the same circumstances when not sharing the screen.

I have seen it slow my powerful Windows computer with huge bandwidth at home as well but my laptop and I are currently on holidays.

As I am teaching an Android smartphone course, I use a great open-source program called "ScrCpy" to mirror the screen over USB to my Windows Computer.  I first noticed that what my computer's screen was showing was lagging many seconds!  I later noticed that the phone itself was lagging and in one case even hung.

I'm not sure what the logic of telling all my participants that I had low bandwidth but not telling me that vital information is.

Zoom won't accept bug reports from me and I think that helps explain it's many "features" (I have a host key but not a licence).