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Tested audio and microphone then doesn't work on zoom meeting

DKinsights
Newcomer
Newcomer

‎2025-02-04 09:08 PM

With a single client my mic and audio doesn't work when I join their meeting even though I tested both and they worked just before entering the meeting.  All the clients could hear each other but I could not hear nor be heard.  Since the mic and speaker using a Jabra plugged in headset tested correctly, I am at a stand still and we then have to switch to MSTeams.  It is highly unprofessional for me to not be able to figure this out but I'm stumped. When I switch to MS Teams the headset works just fine. 

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