Zoom crashes whenever I try to enter a meeting

[ErOs]

Whenever I try to enter a meeting - the meeting window opens and then immediately crashes and closes.
Then it tries to reopen, and crashes again.

Tried to restart my PC, reinstalled Zoom Workplace....

Yesterday Zoom Workplace was updated to version 6.3.6 (56144).

Needless to say - but I couldn't find any way to contact support. Going through the bot leads to endless and futile dead ends...

Would appreciate every assistance.

[lancetlc]

Hey @ErOs,

I suggest you submit a ticket here with the following details if you can so our Support Team can assist further:

• Meeting ID / Phone Number
• Impacted User(s)
• Screenshots
• Details
• Date
• Time
• Duration
• Errors

[ErOs]

This happens on multiple meeting IDs

I have submitted a ticket and attached a screen capture

But no one is answering...

What a dreadful service experience.
This new "feature" is devastating to me.

[KaterinaS]

Hi, I have the same problem as you. Every time I want to join the meeting (webinar) Zoom unexpectedly crashes. I have the new version  6.3.6 (56144) and tried to re-install. I have missed too many meetings and webinars now with no solution. Please help.