Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now
Weekly Leaderboard

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Cant install 5.16.6.382 on Ubuntu: N: Download is performed unsandboxed as root ...

I can't install the latest linux client (5.16.6.382) on Ubuntu 23.04. The install seems to work until ending with this error: N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user... Show more

I can't install the latest linux client (5.16.6.382) on Ubuntu 23.04.  The install seems to work until ending with this error:

 

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

 

 I tried installing using "sudo dpkg -i zoom_amd64.deb' and it seemed to succeed but the zoom client silently exits (with zero status) immediately without displaying anything.

 

Does anyone know what to do?

 

 

$ sudo apt install /home/jima/ptmp/downloads/zoom_amd64.deb
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'zoom' instead of '/home/jima/ptmp/downloads/zoom_amd64.deb'
The following NEW packages will be installed:
  zoom
0 upgraded, 1 newly installed, 0 to remove and 113 not upgraded.
Need to get 0 B/186 MB of archives.
After this operation, 673 MB of additional disk space will be used.
Get:1 /home/jima/ptmp/downloads/zoom_amd64.deb zoom amd64 5.16.6.382 [186 MB]
Selecting previously unselected package zoom.
(Reading database ... 325617 files and directories currently installed.)
Preparing to unpack .../ptmp/downloads/zoom_amd64.deb ...
Unpacking zoom (5.16.6.382) ...
Setting up zoom (5.16.6.382) ...
run post install script, action is configure...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu1) ...
Processing triggers for shared-mime-info (2.2-1) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for desktop-file-utils (0.26-1ubuntu5) ...

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

 

 

 


Show less

reply-icon Latest Reply - 

Resolved! Is there a way to see all zoom attendees on a recording even if they have their camera's off?

Is there a way to see all zoom attendees on a recording even if they have their camera's off?

reply-icon Latest Reply - 

Resolved! Airpods not working in Zoom on PC.. works everywhere else

I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up e... Show more

I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up everywhere. I have manually changed the mic/headphones within Zoom setting. I test speaker and microphone and no sound comes through my airpods  This is ONLY a Zoom issue (no trouble hearing any other audio on my PC) and it's not happening with the Zoom app on my phone. 


Show less

reply-icon Latest Reply - 

Disabling viewers from downloading recordings (by default)

Hi,I would like to have a preset that avoids viewers from downloading recordings after sharing the the class link.I know I can do it on each video in an individual way but I would like a preset. Any idea? Thanks! Zoom Version: 6.1.6 (37851)Macbook Ai... Show more

Hi,

I would like to have a preset that avoids viewers from downloading recordings after sharing the the class link.

I know I can do it on each video in an individual way but I would like a preset.

 

Any idea? Thanks!

 

Zoom Version: 6.1.6 (37851)

Macbook Air 14.4.1 (23E224) M1

 


Show less

reply-icon Latest Reply - 

powerpoint as virtual background is not available?

It seems that my PC has everything as required to ba able to use powerpoint as virtual background, but the option is not active (light grey) and it is impossible to click on it... I do not have idea how to manage it... I saw differtent youtube tutori... Show more

It seems that my PC has everything as required to ba able to use powerpoint as virtual background, but the option is not active (light grey) and it is impossible to click on it... 
I do not have idea how to manage it... I saw differtent youtube tutorial, but I cannot find out why the option is grey... 

thanks for you help!

the zoom version on my PC is 5.10.4 
my PC has Core i7 and windows 11


Show less

reply-icon Latest Reply - 

Zoom 5026 Error

Is anyone else seeing a 5026 error when adding or modifying a Zoom meeting in Outlook calendar? Zoom is saying it's an iOS bug and that 100 requests per hour is what may be causing it. Using the Zoom Outlook plugin to create a Zoom meeting, add recip... Show more

Is anyone else seeing a 5026 error when adding or modifying a Zoom meeting in Outlook calendar?  Zoom is saying it's an iOS bug and that 100 requests per hour is what may be causing it.  Using the Zoom Outlook plugin to create a Zoom meeting, add recipient and hit send the error pops up befor it is able to send.  Doesn't go anywhere from that point.  Anyone else seeing this?  Any help or direction would be greatly appreciated.

Thank you

 

To add:

Outlook plugin 5.10.3

iOS version for most is 6.2.11


Show less

reply-icon Latest Reply - 

Cannot turn on automatic captions

Under Admin - Account Management - Account Settings - Meeting I only see an option to turn on "manual captions." How do I enable automatic captions for the tenant?

reply-icon Latest Reply - 

there is no blur background option in my pc though virtual background works

There is no blur background option in my pc though virtual background works and i have updated zoom on the latest version ...,,, There is no blur background option .i have tried by uninstalling and again installing but there is no change .....,,, MY ... Show more

There is no blur background option in my pc though virtual background works and i      have updated zoom on the latest version ...,,,   There is no blur background option .i have tried by uninstalling and again installing but there is no change  .....,,,       MY SINCERE REQUEST IS PLEASE SOLVE ME PROBLEM .


Show less

reply-icon Latest Reply - 

Horrible platform for piano recital

I had a Zoom piano recital for my students today which was the worst remote recital I have ever had; personally I'd like my money back for becoming a Zoom Pro member. Even after guiding my students' parents to enable Original Sound, keyboards were no... Show more

I had a Zoom piano recital for my students today which was the worst remote recital I have ever had; personally I'd like my money back for becoming a Zoom Pro member.  Even after guiding my students' parents to enable Original Sound, keyboards were not audible, some were sporadically audible and most had the worst sound possible.  Never again!  

 


Show less

reply-icon Latest Reply - 

Outlook crashes when deleting/modifying zoom meetings

We have some Administrative professionals that maintain email/calendars for various executives. and in the last few weeks, they have been noticing odd outlook calendar issues with zoom meetings - If they cancel a zoom meeting from one of the executiv... Show more

We have some Administrative professionals that maintain email/calendars for various executives.  and in the last few weeks, they have been noticing odd outlook calendar issues with zoom meetings

 

- If they cancel a zoom meeting from one of the executives calendar, the Admins outlook crashes, and when they reopen outlook , they get a message indicating that 'outlook has disabled the zoom plugin.

 

- We've verified they are on the current zoom outlook plugin

- So far this is happening to about 5 of our Admin. professionals.   any thoughts or suggestions?


Show less

reply-icon Latest Reply -