Hi,

I want to set up my own personalised virtual background for myself as a meeting host. The problem is that the system doesn't allow me to upload a custom photo. I try to do it in Personal > Settings > Virtual background and the option to upload a photo is locked.

The same happens on a Zoom desktop app. When I go to Video > Background & effects > Virtual bacgrounds and I click on +, the message says 'You cannot upload images or videos due to restrictions placed by your admin'. But I am an admin and I don't know what to do.

I am on a Zoom Workplace Pro plan.

Thanks for any help.

Hello everyone,

Thank you for the help. First time user.

So I scheduled a meeting and we could see each other. But we could not hear each other.

Do I need to do something? Any advice, please. 

We both had earphones. 

I was on a desktop and he was on phone. I don't know if that makes a difference.

thanks

ashley

I’ve had pretty good success recording presentations using PowerPoint share with presenter in a window. It can be a little challenging fumbling with the keyboard though and I’d like to try something a little different. I was hoping to just video tape my oral presentation by itself, and then use video software to switch back and forth between the full screen video of me presenting and pictures of my slideshow with my video presentation in an embedded window similar to zoom share (was hoping to make the window a little larger than the default size in zoom). Just wondering if anyone could suggest software options for doing this?  

I see this topic has been discussed before but I do not see a satisfactory answer.

Preface: I just bought a brand new Dell Inspirion Laptop, see specs
1. Intel Core i7-1355U 13th Gen 

2. 16 GBs RAM

3. 1 TB disk Drive Capacity

Problem:

I have a course I am taking online and recently upgraded to this laptop since the camera in the other laptop was getting unreliable.  I started my class last night and it keeps disconnecting and reconnecting me ever 10 mins or so.  If I miss 15 mins of each class I am counted as not being present and each session is required to pass the class.

Mitigation attempts

1. Update Win 11

2. Updated all drivers

3. Delete some bloatware

4. I tried zoom on the web and downloaded the software with no difference in behavior

5. Tried other online meeting vendor i.e. Google Meet

Observations:

1. None of the updates prevent Zoom from disconnecting and reconnecting me as usual which means the problem still exists

2. Google meet worked as expected and stayed connected the entire time.

Conclusion:

My conclusion is that there is a bug within Zoom software or a setting I need to adjust to prevent this since it seems it is isolated to Zoom.

Hi

I am hosting a meeting for over 100 people to review a powerpoint presentation.  

1. I'd like attendees to enter the meeting without my having to admit them because there are too many people.  

2. I'd like to show a full screen (no slides in the queue nor attendees being seen).  

3. After the presentation, I'd like to exit the presentation and allow video of all attendees for Q&A.

BJC80

On June 13, 2024, Zoom literally stopped working on my desktop (PC). I finally uninstalled it.  Then reinstalled and signed in.  I had to reset all my settings.  My gut says it has to do with Zoom App.  I only use ZOOM in a browser and never on the phone.    TOUCH UP MY APPEARANCE which has numerous features I like .... it is gone!    The zoom AI cannot understand ...and I am using exact ZOOM language.  

Any suggestions on what happened or where it might be?  

I hate to uninstall again...and reinstall... who knows if I will get anything back!