Since the last zoom update, I am getting a small popup message at the top of my video window with every meeting I start. It says "Turn On Reactions 'zoom.us' has turned off Reaction effects. Click (the video icon) and select Reactions to add more impact to your gestures". It has an "x" to close the popup window. But that doesn't close it.  It only closes when I click the green video icon in the top function bar. Whether I turn Reactions on or off - the popup is still there. I don't know how to upload and image so I hope this is explanatory enough. Don't know if this is a bug, or if it's pilot error somehow. Would appreciate any tips on how to get rid of this popup!   I'm using a Macbook Pro running OS Sequoia 15.3.2.

Thanks.

I hosted and recorded a meeting last night. The audio visual recorded and downloaded just fine, the chat also downloaded. There were 10 documents shared with participants in the chat, those are showing in my Zoom Workspace above my recording but when I try and download them I receive "Download Failed" error message. I cannot even open the documents to view them. In the past, items that have been shared via chat have come over with the chat download, these did not. I am really needing these documents, any assistance would be greatly appreciated! I also reported this as a problem.

Am I being fussy - as a trained sound man? - but I am sure users of Zoom could benefit from the option of an easy-access Tone Control.  Or EQ if you prefer. 

Why?  Some people in a group chat will use poor mics or even poorer technique - so they sound muffled or boomy.   Quick EQ is totally everyday in a broadcast studio, taking varied calls from correspondents and listeners.

One flick of bass or treble, cut or boost, makes all the difference.   Indeed it is an Access issue that Zoom should by now be aware of. 

And, invented by Peter Baxandall in 1954 for radios and record-players, it is user friendly.  C'mon Zoom techs.  It's so simple!

Hi There,

I am working in a company which used Zoom corporate account with on-premise setup before.  For some reasons, our company changed this Zoom service as a self-serve service & let user to apply their own subscription themselves individually.

Before corporate account service expired, we disabled those force sign-in options in security part.  We believed that such corporate account & associated domain will be disabled when service contract expired.

However, we found those users who are using the associated domain email which will be still forced to join the corporate after service has been expired for few months.  On the other hands, the unlink associated account option is gone when service contract expired.  I have raised support ticket to Zoom CS by previous owner account but seems they are not so responsible for a basic user.

As our users has subscribed the Zoom service themselves with such associated domain email (able to login by choosing ignore the invitation before) but unable to login again now, any suggestions for this case except to advise our users to use other unassociated domain email please?  Can terminate (owner) account solve this issue?

Thanks