Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
When I do a PowerPoint presentation in Windows 10 I increased the size of the mouse pointer and the color to a vivid red. When I then share the presentation under zoom, the color remains but the cursor on the screen reverts back to original size. How can I fix this? There doesn't seem to be anything within zoom. Is there something I should do under windows mouse settings?
Show less
How can the auto-framing feature be turned off on the Android app? It tracks one's face around the screen to keep it centered. It turns off when I use a background image, but not without one. I would like it off at all times.
I have the latest version of Zoom (6.5.12.33008) running on the latest software of the OnePlus Pad tablet (Android 15).
Show less
Hi, my audio works fine if I'm only speaking or only playing music, but I can't get them to work at the same time. Has anyone else had this problem and figured out how to resolve it? Thanks
During the last 3-4 webinars I've attended, I can't use the chat feature, even though other attendees are able to use it. For example, the host says "Put your answer in the chat." But when I try to type in the chat box, I get a message, "Chat disabled." But clearly the chat is not disabled for everyone, only for me. This only started happening a couple of weeks ago. I can't find any setting to change this. What is going on?
Show less
We were running Zoom Video meetings and a few of our participants would use the Zoom Dial in number to access via phone because they did not have access to video. When they would dial in they would be asked for 1) Zoom Meeting ID# 2) Participant ID 3) the meeting passcode. This feature worked seamlessly for our phone participants for over a year. Recently this all came to an end. Now when they dial in they enter the meeting ID (Which has not changed) and receive this message..."This Meeting Does Not Allow Phone Dial In" and then the line disconnects. Nothing has changed on the admin side. All settings have been the same for over a year. Any suggestions on what may have changed to cause this?
Show less
So the latest Zoom update to the meetings has the private direct messages from participants to host open in seperate tabs. Previously, all messages, irrespective of public or direct would appear on one screen in a list. However when conducting classes where only questions can be asked from the teacher directly and no public nor private chat, this is extremely annoying. Especially in classes with many students, each time a new message comes up, it's required to go to that person's tab to read it.
Is there a way to revert it to the old way, where all messages comes in one screen?
Thanks in advance
Show less
I have a scenario where 2 laptops are in the same space, one is hosting and the other is presenting a video with audio. The hosting laptop is connected to the room system, so any audio coming from the host computer will be amplified to the room. This includes any audio that the presenting laptop screen shares. So to avoid an echo, it would be ideal for the presenting laptop (MacBook) to screen share with sound, but not output audio to the laptop. I want the laptop to only output audio to Zoom. But the volume of the screen shared audio seems to be tied with the laptop output volume. If I mute volume output on the MacBook, the screen shared audio is muted. In the Zoom meeting if I "Leave Computer Audio" the audio is still heard both through the laptop speakers and the screen share. What I really need in Zoom is a "Select a speaker: None" option. The fix right now is to plug in headphones. Is there a way to screen share with audio but not output audio to the computer (specifically a Mac)? Thanks!
Show less
Hello everyone, Is it possible to recover meetings, clicking on the respective links that have expired? I remember having converted a zoom meeting to an .mp4 archive, two years ago. That conversion was before its expiry date and so I managed to have it at my disposal, even now, having saved it in the 'Downloads' section of my computer. In the case I am describing now, the expiry date is over and, moreover, I don't remember exactly how I did that conversion, the only thing I remember is that I pressed the 'download' button at the archive and it was saved in the 'downloads' section as an .mp4. Now this 'trick' doesn't work anymore. If there is some other solution, I would be glad to know. Thank you
Show less
I am very frustrated. I teach an online lecture on art history. In the past, I augmented my lectures with different media. I was able to play sound from my Spotify and YouTube accounts, and I successfully embedded my PowerPoint presentations on Zoom without issue. Now I cannot do this, at least not consistently. Zoom's help site says: "select SHARE SOUND" However, when I do NOT have a SHARE SOUND option! I ensured that my sound settings were set for my MacBook Pro—still nothing. I'm beyond frustrated because of all the work I have put in. Does anyone have advice? It does not say I need an update (I did one recently)
Show less
Hello, for about a month I am struggling with this issue. Before that, I never had this problem. When the host plays an audio or video, the music is filtered out, while the singer's voice I can still kind of hear, though. I tried all possible settings and all possible combinations. Also, on my Asus Vivobook (which I ended up updating (Windows, audio, ...) but the problem still persists. Last week, I fiddled around again with the Zoom audio (additional) settings, and the problem seemed solved. However, with the next song that was played, the problem arose again. I have daily Zoom sessions with music in the background. So this is a very annoying problem. Any suggestions?
Show less
