al momento de ingresar a una Reunión de zoom desde la aplicación, mi micrófono no se escucha, y la cámara solo sale en negro.

Mi cámara y micrófono funcionan bien al probarlos desde mi propia laptop, pero no desde la aplicación de zoom

yo tenia juegos en mi computadora, y los desinstale, pensando que no eran compatibles con el sistema de Zoom, sin embargo, no fue así, y mi cámara y micrófono siguen sin funcionar, afectando mi rendimiento virtual de manera significativa.

zoom no me da ninguna otra solución además de contactarme con la comunidad. Alguien tiene idea de como solucionar esto?

(translation in english)

When i want to enter a reunion in the zoom app, I can't hear my microphone, and my camera only shows a black screen when I turn it on.

My camera and microphone work just well when i test them from my own laptop, but they stop wrking when i enter the zoom app.

i used to have some games in my computer, but I uninstalled them, thinking they were non-compatible with the Zoom system, but that was not the case, and my camera and microphone still don't work, affecting my virtual work in a significative way.

Zoom doesn't offer any other solution rather than contacting with the community. Does anyone have an idea of how to solve this problem?

Hi, I recently purchased a Mac Mini and an Apple Studio Monitor. Today was the first Zoom session. I have no video at all. Audio is fine. I updated Zoom. Zoom tech messaging requested that permission be established in Apple System Settings > Privacy and Security > Camera setting for Zoom is on. Still no video. Microphone is also ON and performs. No phone support. Video Assistant is unable to understand this sitation, which is disappointing. So this appears to be the only possible support option at this time. 

We have pro version

When I share my screen to show Adobe Lightroom my participants can see my screen perfectly well, however when I select a tool in Lightroom to show how to edit a photo, the screen goes blank for my participants and a green border appears on my screen around the main part of Lightroom that I am editing 

Could anyone please advise 

When I select these tools, they do not open in a new screen, it is part of the Lightroom software I am using

I am not talking about the normal green border when sharing 

I'm having a strange audio issue. I'm in a meeting where one user has a conference microphone in a room, and occasionally, the sound from the room starts repeating. As in, someone from the room will say "oh wow okay", and immediately after other users will hear "oh wow okay" again, identically, coming from the same room. Weirdly, it's not just the audio that's repeating - we're also seeing the repetition in the transcript: "0 wow, okay, oh wow, okay". It happens with incidental noises in the room as well.

As far as we can tell, no other users in the meeting are having this problem when they are speaking. We fixed it once for the room by ending and restarting the Zoom meeting, but now after several restarts, we're still getting this repetition. I'm trying not to call it an "echo" because it's not like the feedback loop you'd get from a speaker getting picked up on a mic in the same room - it's sporadic repeats of words and sounds.

Has anyone else ever run into this problem? Is there a better solution than turn-it-off-and-back-on-again?

Hi all!

For probably a year or so I have had the following problem: After some time of listening to other participants and thus having been silent, when I start speaking there is a delay until my microphone kicks in which means the others do not hear the first few words I say which, needless to say, quickly becomes annoying. It happens across at least three laptops and reinstalling the app does not seem to help, nor does changing the headset I use. Has anyone experienced this problem, and if so, is there a fix?

Alex