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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

ROTARY phone?

one participant still has a rotary phone, will that rotary phone work to call in to join a zoom meeting?Thanks

JS533 by Listener
  • 1211 Views
  • 2 replies
  • 0 likes

SMS won't stop

2 different customers are reporting receiving my text messages over and over non stop.

Toushek by Listener | Zoom Partner
  • 638 Views
  • 0 replies
  • 0 likes

Poly VVX display name and number

We are migrating a customer from Skype to Zoom phone they have several models of Poly VVX phones and they are questioning what appears on the display.While on Skype they USed to have the line with the date on the upper right corner showing the extens...

nilsonlino_0-1647442632454.png nilsonlino_1-1647442717418.png

Resolved! Phone setup and IVR

I'm getting nowhere with customer service. I am a small business owner with one line, just for me. I am still not receiving calls on my phone. When I try to call from another phone number, it goes to an operator and asks for a extension. How can I se...

SGCPLLC by Listener
  • 1771 Views
  • 6 replies
  • 1 likes

IVR not answering

I needed to update my main greeting on my IVR. Now it wont pick up. I went into the Receptionist profile and it still shows the main greeting is attached. I didn't change anything else. What happened?

TTX by Listener
  • 381 Views
  • 1 replies
  • 0 likes

Is there any having Call queue issues

We have configured and tried call queue with all the available options ( Longest Idle, Simultaneous, Rotation, Sequential) We are facing an issue with calls struck in call queue even agents are available and online. The calls get abandoned after some...

areddy by Listener
  • 2113 Views
  • 11 replies
  • 0 likes

Voice prompt

How do you change the voice prompt in auto receptionist if the caller enters an invalid extension number?

j-ulap by Listener
  • 616 Views
  • 2 replies
  • 0 likes