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Unable to connect Zoom app on the phone to Exchange calendar

PrabinG
Newcomer
Newcomer

Hi, 

 

I'm unable to connect my zoom app with the Phone to the exchange calendar. Please see screenshot attached for reference. 

 

Upon entering the EWS URL, I get an error message which says: The request failed. The remote server returned an error: (401) Unatuhorized. If your Exchange server is undiscoverable from the internet, you can also input your calendar resource (your email address) to sync up your calendar. 

 

FYI:

Device Type - iphone

Zoom- Phone app 

Error code: 401

 

Best regards,

P

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

It doesn't seem that calendar integration is supported for IOS.

 

Prerequisites for using calendar and contact integration

https://support.zoom.us/hc/en-us/articles/360000488243-Using-calendar-and-contacts-integration 

 

Regards

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Chris_Fratto
Zoom Employee
Zoom Employee

Hello,

 

You are trying to configure the calendar service from your Zoom profile for an on-premise Exchange server.  I would first verify that is the correct selection for your calendar service.  Make sure you aren't using Office 365 instead.  Please reference this support article for help.