Recently, we had someone mention that our dial-by-name wasn’t working. Upon testing it (we use ‘Press 8’), I would press 8 and then the 3 numbers corresponding to the user I wanted to call, but it would immediately tell me it was an invalid entry. While digging in, I found that after pressing 8, I would have to wait 2-3 seconds before the next prompt played telling me what to do to reach a user. Here’s my question; is there a way to remove that delay and make it instant? It does it on all our IVR options, it’s just more noticeable on the dial-by-name option because the caller has to input more information.

I'm trying to set up the VoIP phone, but it requires you to verify the business address: Our business does not have an address we work remote and their are only two people; me (admin) and my boss. Does anyone know how to get around this step? I have clients to call and I can not do my job without this phone... 

Sorry if this should be in a different category, it's a phone device and a meeting question all-in-one.

We've got the Yealink VP59 and the MP56 (Zoom Device Managed). The user will be able to sign in to the device and use it as their phone and host / join meetings directly from it (Zoom to Zoom).  When it's not signed in as a user / common area, it defaults to acting like a Zoom Room. I say this because if you try to join or start a meeting, as the option on screen, it says it's an Unlicensed Room.

Before we look at Zoom Room licensing for this device, I'd like to know if, like the dedicate Zoom Room Appliances, such as the Yealink A30, would enabling the Zoom Room License on a Phone Appliance, enable the option to join a Teams Meeting via ID?

I guess a wider ranging question I have for this subject, is there any likelihood that the normal Zoom client (just just room appliance) will be enabled for joining Teams meetings in the near future, if anyone knows or if there's a Zoom rep to answer?

Cheers, Jamie

Hi. I would like calls via zoom to be received only through the mobile app, calls are currently coming through to both my phone and laptop. I have my package set up and call queues created, this is the last step before the system can go live. Does anybody know how to do this?