Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Yealink phone issue.

My firm is using the T54W Yealink phones and for whatever reason, one of my users keeps having the problem of calls going straight to voicemail. I've double checked all call settings, and nothing out of the norm stands out. I've even compared their p...

Resolved! Unsupported analog adapters?

I am a reseller/installer and need to get an analog fax working, but the only supported adapters from Audiocodes and Poly are not possible to obtain currently due to supply chain issues.. I have searched, but not found info on trying to get unsupport...

BrandonS by • Community Champion | Zoom Partner
  • 7698 Views
  • 14 replies
  • 1 likes

Zoom App is silent when iPhone is locked

Hi all - we have the Zoom mobile app installed on an iPhone. When the iPhone is locked, either by the user locking it or by the iPhone timing out to the lock screen, incoming calls to the Zoom app are silent. Personal calls to the iPhone still ring w...

Incoming Calls Not Showing

I'm having an issue at the moment with my Zoom PhoneI'm not being alerted when calls are coming through and am just seeing missed calls once the call rings out, so I'm currently unable to answer phone calls.The phone isn't ringing and there is also n...

Resolved! Yealink transfer mode via DSS key

Hi all, I'd like my default transfer on yealink desk-phones to be "assisted" i can do this by changing the "Transfer Mode via Dsskey" in the yealink web interface but is there any way i can provision it in zoom for all users ? thanks

aides83 by • Newcomer
  • 852 Views
  • 1 replies
  • 0 likes

New Zoom IP Phone Causing Disconnect

Hey there community,The way I have the system configured is through 1 x phone number, with 3 x extensions (Reception, Clinician, and Support: 2 of which have calling packages) and the Yealink IP Phone is assigned to Reception. When Reception is on a ...

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