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Remote control

I frequently use the remote control feature. Today the student could manipulate the shared screen but I could not see what she was doing. She was also unable to type. Any reason or way to fix it so that I can see what she is manipulating. I have used... Show more

I frequently use the remote control feature. Today the student could manipulate the shared screen but I could not see what she was doing. She was also unable to type. Any reason or way to fix it so that I can see what she is manipulating. I have used this feature many times in the past without issue.  Help?


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Unstable connection and unable to share screen when using Zoom in Safari 18.3.1 on macOS 15.3.2

I use Zoom (via a link) in Safari 18.3.1 on macOS 15.3.2, but always encounter issues:The connection is always unstable.The video freezes, and the audio lags and stutters.When I try to share my screen, Zoom shows the Zoom tab instead of the tab that ... Show more

I use Zoom (via a link) in Safari 18.3.1 on macOS 15.3.2, but always encounter issues:

  1. The connection is always unstable.
  2. The video freezes, and the audio lags and stutters.
  3. When I try to share my screen, Zoom shows the Zoom tab instead of the tab that I have selected (if I have selected to share a window) or the entire screen (if I have selected to share the entire screen).

Notes:

  • These issues are unique to Zoom and do not affect Meet or Teams.
  • Turning off wifi and switching to a phone hotspot helps somewhat, making me wonder if Zoom somehow changes the settings based on the connection. But again, I have no issues with Meet or Teams on wifi, so the issues are unique to Zoom.

Any help would be greatly appreciated.


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Problem when Zoom Does Not Find Microphone and Speaker

I had a problem yesterday at a Zoom meeting. I was using a laptop in the same room as the presenter. I have done this many times without any problems. I have a headset with a microphone connected to the laptop. When I was let in to the meeting, for s... Show more

I had a problem yesterday at a Zoom meeting.  I was using a laptop in the same room as the presenter.  I have done this many times without any problems.  I have a headset with a microphone connected to the laptop.    When I was let in to the meeting, for some unknown reason Zoom did not detect my speaker nor microphone.  (And i did not know that until I was let in to the meeting.)   But the laptop was causing echo in the Zoom meeting.  There was no way that I could mute my session because, as Zoom did not recognize my microphone and speaker/headphones, it did not provide me with a mute icon.  This has never happened before, and it did not happen when I just tested the laptop and headset with another Zoom session.  I have no idea why Zoom did not sense my microphone and headset.  But I consider it a bug that Zoom did not present me with any way to mute.  I had to disconnect from the Zoom session.


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audio settings not working

I was going into a meeting and when I connected the audio it closed, I thought it was because I had too many tabs in the background so I closed everything and restarted. When I opened only zoom I could enter but when I hit connect shared audio again ... Show more

I was going into a meeting and when I connected the audio it closed, I thought it was because I had too many tabs in the background so I closed everything and restarted. When I opened only zoom I could enter but when I hit connect shared audio again it closed, I hit test audio and if I could my headphones worked while it was being tested. So I closed and tried to set the audio to connect automatically and when I went to settings and then audio settings it closed the settings. Could someone please help me.

 


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Resolved! share screen linux wayland broken

Hi, I just installed Zoom client 6.1 on openSuSE and screen sharing is not showing any option anymore on Basic, but only under Advance tab, and there in this one I can only select Screen Portion, but also cannot confirm the screen sharing. Please fix... Show more

Hi, I just installed Zoom client 6.1 on openSuSE and screen sharing is not showing any option anymore on Basic, but only under Advance tab, and there in this one I can only select Screen Portion, but also cannot confirm the screen sharing. Please fix it or let me know how to downgrade to previous version. Thanks in advance!


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Zoom meeting Shared Polls feature - can't find any users to share to

I'm trying to use the Shared Polls feature announced in Zoom meetings version 6.3. While I see the share to option, and the Sharing interface comes up, I cannot find any users to share to! I tried both email address and display names of known active ... Show more

I'm trying to use the Shared Polls feature announced in Zoom meetings version 6.3.  While I see the share to option, and the Sharing interface comes up, I cannot find any users to share to!  I tried both email address and display names of known active users in my account.  Adding a user to my personal contacts did not make a difference.


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Button to give remote control has disappeared

Hi all, I have always been able to give remote control to another person but now the button has disappeared. I have checked my settings, uninstalled and reinstalled the app but its simply not there? I can see this has been a problem for a lot of peop... Show more

Hi all,

 

I have always been able to give remote control to another person but now the button has disappeared. I have checked my settings, uninstalled and reinstalled the app but its simply not there? I can see this has been a problem for a lot of people but has anyone solved it? 

 

Thanks in advance of any help - needed desperately in a few hours! 

 

Su 


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Segfault on Linux

Recently I noticed that Zoom is experiencing some segfaults shortly after it starts, then a few other times during a meeting. It also happened a couple of times during a meeting and after a segfault, my mouse would get very slow, the whole UI would b... Show more

Recently I noticed that Zoom is experiencing some segfaults shortly after it starts, then a few other times during a meeting. It also happened a couple of times during a meeting and after a segfault, my mouse would get very slow, the whole UI would be super slow, after about 30s or so without touching the mouse the computer looked normal again. During this period the audio for me and my video to other participants was not affected, I could talk and hear everybody, nobody mentioned my video freezing. However, once I touched the mouse again, the slowness would start again, once the computer was "normal" I could use the keyboard without any issues, I could open other applications, move windows, etc.

 

The only real fix is to force reboot my laptop.

 

Here is the relevant output from dmesg -T -e :

 

[Wed Mar 12 10:00:05 2025] [Mar12 10:00] ZoomWebviewHost[16727]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 10 (core 2, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000020] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.015092] ZoomWebviewHost[16742]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 10 (core 2, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.008986] ZoomWebviewHost[16746]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda5b7fb330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 4 (core 4, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000023] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.006222] ZoomWebviewHost[16752]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 9 (core 1, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.000610] ZoomWebviewHost[16744]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 8 (core 0, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000019] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:00:05 2025] [ +0.009168] ZoomWebviewHost[16762]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 1 (core 1, socket 0)
[Wed Mar 12 10:00:05 2025] [ +0.000021] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [Mar12 10:05] ZoomWebviewHost[18002]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 4 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000011] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.053211] ZoomWebviewHost[18034]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 14 (core 6, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.002155] ZoomWebviewHost[18036]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000010] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.082286] ZoomWebviewHost[18066]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 15 (core 7, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.073119] ZoomWebviewHost[18089]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:05:06 2025] [ +0.027727] ZoomWebviewHost[18107]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 13 (core 5, socket 0)
[Wed Mar 12 10:05:06 2025] [ +0.000017] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [Mar12 10:10] ZoomWebviewHost[19125]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 11 (core 3, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.187806] ZoomWebviewHost[19146]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 5 (core 5, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000011] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.131622] ZoomWebviewHost[19166]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 12 (core 4, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000015] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.044361] ZoomWebviewHost[19186]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 5 (core 5, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000016] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.048274] ZoomWebviewHost[19217]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda537fb330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 6 (core 6, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000326] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8
[Wed Mar 12 10:10:07 2025] [ +0.002520] ZoomWebviewHost[19222]: segfault at 19 ip 00007dda7779bdb4 sp 00007dda52ffa330 error 6 in libcef.so[8d9adb4,7dda70eb7000+b156000] likely on CPU 14 (core 6, socket 0)
[Wed Mar 12 10:10:07 2025] [ +0.000012] Code: 8b 07 45 31 f6 3d 00 04 00 00 44 0f 42 f0 e8 33 00 00 00 8b 43 10 8b 4b 18 0f b6 c0 c1 e0 0c 0f b6 c9 c1 e1 14 09 c1 44 09 f1 <c6> 01 00 41 81 e6 ff 0f 00 00 41 c6 06 00 bf 01 00 00 00 e8 e4 b8

 

Zoom version: Version: 6.3.11 (7212)

X.Org X Server 1.21.1.16
X Protocol Version 11, Revision 0

Linux Kernel 6.13.6-arch1-1

Distro: Arch Linux


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is this a scam??

got a meeting invite with an id and a link. the link was app.uso7zoom.us but when i click it took me to a site that looked similar to the zoom launch meeting landing page. i hit join meeting but nothing happens.the host that sent the link asks me to ... Show more

got a meeting invite with an id and a link. the link was app.uso7zoom.us but when i click it took me to a site that looked similar to the zoom launch meeting landing page. i hit join meeting but nothing happens.

the host that sent the link asks me to turn on my VPN because he is in Argentina and i Africa but it still doesn't work instead it starts download the file at the top of the image shared. but i stopped it as soon as my pc flagged it as virus. the meeting id also didn't work. 

is this a scam??


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Resolved! How to get rid of 0 to talk to operator at the end of the auto receptionist?

Hi, I'm looking for a way to remove the extra bit that zoom has automatically tacked onto the auto receptionist that says press 0 to talk to the operator. Even when I set 0 to a different function it still says that. For example, if I set 0 to leave ... Show more

Hi, I'm looking for a way to remove the extra bit that zoom has automatically tacked onto the auto receptionist that says press 0 to talk to the operator. Even when I set 0 to a different function it still says that. For example, if I set 0 to leave a voice message it instructs the caller to press 0 to leave a voice message, but then it also follows that up by instructing the caller to press 0 to talk to an operator. I see other posts on here telling people how to set an operator, but that's not what I want to do. I just want to remove this instruction. Thanks


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