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Button to give remote control has disappeared

EasyasPi
Newcomer
Newcomer

Hi all,

 

I have always been able to give remote control to another person but now the button has disappeared. I have checked my settings, uninstalled and reinstalled the app but its simply not there? I can see this has been a problem for a lot of people but has anyone solved it? 

 

Thanks in advance of any help - needed desperately in a few hours! 

 

Su 

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

Did you get an answer for this? I know Zoom likes to move things/options/buttons around to make the User Interface more friendly and usable. Look at the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065790

 

Also, that feature can be disabled by the Administrator so make sure the administrator has disabled that functionality; the article covers as well how to check that, and enable it assuming you have Admin rights.

 

If this helps answer your question and solve your issue, please mark as ("Accept as Solution")

Vinnie