Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

New Computer Log In

Currently, if a new computer logs into our Zoom account the owner of the account receives the email with the code to log in. If we add a second license to our account, will both the owner of the account and the license holder receive the email? 

Interpretation audio loss.

The sound of the interpretation audio becomes quieter and louder.We tested this problem by changing the PC, changing the microphone, changing various settings.However, this is a problem for the Zoom platform.The interpretation audio didn't sound smoo... Show more

The sound of the interpretation audio becomes quieter and louder.
We tested this problem by changing the PC, changing the microphone, changing various settings.
However, this is a problem for the Zoom platform.
The interpretation audio didn't sound smooth.
But the original sound audio also sounds smooth.
Please solve this part as soon as possible.
Thank you.


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JSON Configuration Error

I'm getting a JSON configuration error once the JSON file is loaded. The Zoom software accepts the file with no errors but after 30 seconds the error message pops up " JSON Configuration error". This file is to add 3 buttons onto the Zoom Panel inter... Show more

I'm getting a JSON configuration error once the JSON file is loaded. The Zoom software accepts the file with no errors but after 30 seconds the error message pops up " JSON Configuration error".

 

This file is to add 3 buttons onto the Zoom Panel interface. We need to send serial strings via IP to a Lightware device. This Lightware device sends the commands out of its com port to a TV mount com port to control a TV mount. We can ping the Lighware device no problem.

 

Here is the syntax:

{
"adapters": [
{
"model": "UCX-3x3-TPX-RX20",
"ip": "10.238.192.98",
"uuid": "Lightware_A8:D2:36:03:7E:2C",
"ports": [
{
"id": "LightwareMount",
"name": "RoomMount",
"settings": {
"baud_rate": "9600",
"flow_control": "FLOW_NONE",
"parity": "PARITY_NO"
},
"methods": [
{
"id": "presets",
"name": "Presets",
"command": "\\x66\\x61\\x5f",
"params": [
{
"id": "p1",
"name": "Preset1",
"value": "\\x64\\x0D"
},
{
"id": "p2",
"name": "Preset2",
"value": "\\x65\\x0D"
},
{
"id": "p3",
"name": "Preset3",
"value": "\\x66\\x0D"
}
],
"type": "actions"
}

]
}
]
}
]
}

 


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Breakout rooms management for Android?

Is there a reason that ZOOM does not have the feature to manage and create breakout rooms on a tablet? Tablets are so advanced these days that it would make sense to add this feature. I find it very annoying that I cannot manage breakout rooms, or ev... Show more

Is there a reason that ZOOM does not have the feature to manage and create breakout rooms on a tablet? Tablets are so advanced these days that it would make sense to add this feature. I find it very annoying that I cannot manage breakout rooms, or even view the participants of the rooms when I am in a video conference on my tablet, and I have to switch to my desktop to perform these tasks.


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Is there any way to equalize the number of people displayed in the Smart Galleries the Windows vers

How can I display two people in each of the three windows in the Smart Gallery, for a total of six participants?Is it possible to display two people at a time?It used to show 2 people equally, but since October when the smart speaker feature was adde... Show more

How can I display two people in each of the three windows in the Smart Gallery, for a total of six participants?
Is it possible to display two people at a time?
It used to show 2 people equally, but since October when the smart speaker feature was added, the default display has changed.
I looked for the setting but could not find it.

When I used it for a panel discussion with board members, the board members were shown the smallest and I lost credibility.

If anyone knows what is going on, please let me know.

Translated with DeepL.com (free version)


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By
Community Champion | Customer
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Downgraded to basic and lost access to cloud recordings. Can I get them back by re-subbing?

Hello

I had an account which my organisation got for me, but it looks like it has expired (now a basic account). Is there any way to access my cloud recordings?  or would I need to re-subscribe?

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SALAS PARA GRUPSO DIFERENTES CON UN SOLO USUARIO

Me pueden explicar si teniendo la cuenta zoom pro con un solo usuario puedo crear dos salas para generar dos encuentros simultáneos con grupos de interés y contenido diferente, por ejemplo, en una sala quiero que ingresen profesores en otra sala quie... Show more

Me pueden explicar si teniendo la cuenta zoom pro con un solo usuario puedo crear dos salas para generar dos encuentros simultáneos con grupos de interés y contenido diferente, por ejemplo, en una sala quiero que ingresen profesores en otra sala quiero que ingresen abogados, peor no puedo colocarlos a todos en la misma sala y después moverlos, desde el inicio debo asignar a cada grupo una sala.

Gracias


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Bad audio quality and hissing on calls

I'm just back from Christmas break and haven't used Zoom in over 2 weeks. Today when I tried to join calls with my Sennheiser headphones, plugged directly into laptop (which I've used most of 2024), the audio quality is really low and faint. Also, th... Show more

I'm just back from Christmas break and haven't used Zoom in over 2 weeks. Today when I tried to join calls with my Sennheiser headphones, plugged directly into laptop  (which I've used most of 2024), the audio quality is really low and faint. Also, there's a hissing sound in the background, especially if no one's talking. 

There's nothing wrong with the headphones, as I'm able to use them listening Spotify and on Teams meetings. 

 

I've played around with all of the audio settings and can't get anything to fix the issue. I've also uninstalled and reinstalled the desktop app.


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Resolved! Export the URL for Digital Signage for all rooms?

We publish a number of screenshots via URL to all our Zoom rooms.

Is there an option to export the list of rooms along with the displayed URL/s for each room?

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Resolved! Zoom meeting

Hello please zoom if you see this massage can you make the zoom meeting one hour please zoom 🫤

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