About miles-windu

miles-windu · 2024-03-08 02:27 PM

We use Dell OptiPlex 7090s to run our Zoom Room software in our conference rooms. The devices are managed by our firm and one of the policies require that the password be changed every 120 days. We've been trying to find a way to automate this proces...

miles-windu · 2021-11-05 09:08 AM

Has anyone had an issue where as the host, I can't mute certain participants in a zoom meeting? They can't manually mute themselves either. The mute icon will display "muted" for a second or two and then come off of mute. This has happened several ti...

miles-windu · 2023-05-17 09:07 AM

I've been working with Zoom Tech support on this and they've found a bug in the logs where the process ZRWebClient.exe was timing out which was causing the freeze. They provided us with a packaged .exe that updated our Zoom Room app with the fix. The...

miles-windu · 2021-11-05 10:59 AM

I did more troubleshooting with the user having the issue. Originally the user was using a Poly BT600 Headset. When I had the user switch to phone audio the mute/unmute functioned as normal. I also had the user switch to the internal microphone and t...

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