Room is not available

[carlson1]

Hi,

I recently added a bluetooth mic/speaker to our zoom room, and it works just fine.  However, the room is telling me it is not available, the issue being:

"Standalone Bluetooth microphone may cause poor audio quality.  Non-Bluetooth microphone is recommended, but integreated Bluetooth speaker can be used"

That said, i can launch a meeting just fine from the controller, and everything works after that.  How can i clear this error message so it doesn't scare our users off?

Thanks in advance

[carlson1 · Accepted solution]

Fixed my own problem, the answer is to turn off the "Alert" in the corresponding room setting.  (Rooms > room in question  > Room settings > Alert

[Tom-Nko]

so i have the same issue, but heres the difference I have over 100 zoomrooms and all provisioned exactly the same. but this particular room has that alert. also, I cannot find that setting on this individual room. will i have to turn alerts off at the top level which will turn them off for the rest ?

poly g7500 everything is up to date 

error : "this room is not available"

[carlson1]

 Hi Tom,

It depends on the alert you have.  For me it was the following

[Tom-Nko]

I will try it.

but I would think every system would be showing the same error.