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Hello, I have created several zoom sub-accounts for better licensing within the organization. I would like my zoom rooms already created within the master account to appear in the sub-accounts. Do you know if it can be done?
Looking to get information on when/how a camera make/model will be Certified by Zoom. I'm particularly interested in the new AVer TR535N dual lens PTZ Pro AV camera. Zoom has certified a number of other AVer models, and I'm just looking to get a gauge or information on how they choose the models to certify, and how long that process may potentially take. I'm currently testing this model and would love to be able to create/recall presets from Zoom, which is currently unsupported on this model. Thanks
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Hello. It is required per California Code that all conference rooms with audio/video be equipped with an assistive listening system. I have a small, simple conference room with one screen, running a Zoom Rooms appliance (say, a Neat Bar or a Logitech Rally Bar). I need this appliance to give me an aux audio output (e.g. 3.5mm jack) that contains the call audio that I can feed into the audio input of my assistive listening transmitter. I hope this makes sense. Thanks so much! Léo.
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Hello, My company recently updated a CRC license to our tenant. While I see this purchase in the billing section I only see 1 CRC port in the tenant. Does this take some time to replicate to the CRC ports or do I have to apply this license. If I need to assign the license what are the steps to do so? Thanks, John Asche
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We are using Zoom Room Controls to control a QSYS Core 110f. Every 60 seconds QSYS closes the connection as described here: Then the zoom computer instantly reconnects. In the short term things work fine, however every few days it seems, something in the network stack of the QSYS core crashes and it needs a hard reboot. I have experienced this with QSYS when there is a large volume of active sockets or high amounts of control activity. I think there may be a memory leak in QSYS's network stack, or something of that nature. Perhaps closed sockets are not getting properly deleted. Unfortunately I cannot control that. However I was wondering if there is a way to keep the connection alive so the logs aren't flooded with a reconnect every 60 seconds from zoom and there isn't the constant disconnect/reconnect. How can I have zoom send some data to QSC Core every 55 seconds?
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Hi, I saw that there is a beta function using the Decklink I/O since may. How can I join it?
Hello, I am finding some of the guides difficult to find out some information. I have a Zoom Rooms system, running on a Crestron flex base. The client would like to add zoom whiteboarding functionality to the system, they are able to add whatever functionality is required in the back-end but are looking for advise on hardware. Can this be accomplished simply by adding a second touch-display to the existing Crestron zoom rooms system - OR does this functionality require a separate zoom client (zoom rooms for touch) on the second display. Many thanks in advance!
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We have encountered a slightly strange scenario with our Zoom Room's set up whereby, the active speaker window does not show the active speaker in that particular room. Let's say we have a meeting room with 3 participants Meeting Room A, which is configured: Meeting Room B, which is configured: User C, who is joining the meeting using the laptop and using the latest version of the Zoom client app. All three users are connected to one common meeting, and all users are seeing the meeting in a thumbnail view with the participants at the top of the screen, and a large active speaker window below that. The meeting begins and the presenter in Meeting Room A speaks, and then hands over to Meeting Room B and that speaker then speaks. However, the audience see different things. In Meeting Room A the audience sees the active speaker in Meeting Room B in the active speaker window - Which is the correct behaviour User C sees the active speaker in Meeting Room B in the active speaker window - Which is also the correct behaviour Meeting Room B continues to see the active speaker as Meeting Room A which is the incorrect behaviour as they should be seeing the speaker in Meeting Room B since they are active, the thumbnail at the top of the screen also highlights Meeting Room B so recognises that this user is the active speaker. Why would there be a case where the active speaker does not display in Meeting Room B? This is the scenario that we have, and we cannot work out why this is happening.
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Is there a way to persistently connect (pair) a Zoom Rooms tablet controller to a Zoom Room on a different network?
If the tablet is on WiFi and on a different VLAN and subnet for example?
Thanks,
Rupert
