Rooms and Workspaces
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Recent Activity

Neat Frame Device

We have just purchased Neat-frame devices to use for zoom rooms. I have created a zoom room in room management under Admin in web portal and configured the sameHowever, after successfully pairing the device, when trying to login with the created zoom...

Can't hear audio from HDMI input.

When connecting to our Zoom Room via HDMI the laptops sound can't be heard. The laptop's HDMI audio shows up as a separate microphone. The only way to hear the laptop's audio is to switch from the Room's microphone from the DSP ceiling mics to the HD...

ryanneve by Listener
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  • 4 replies
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Resolved! Zoom Rooms Controller - different network

Is there a way to persistently connect (pair) a Zoom Rooms tablet controller to a Zoom Room on a different network? If the tablet is on WiFi and on a different VLAN and subnet for example? Thanks, Rupert

Rupert by Creator
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  • 1 replies
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Resolved! No speaker thumbnail in cloud recording from Zoom Room

Even though I have "Record active speaker with shared screen" enabled for this room, when I record an instant meeting, It does not record the room's cameras in the top right corner, I only get content. If there is no content, I get the camera view.

neve by Attendee
  • 1094 Views
  • 2 replies
  • 0 likes