Zoom Rooms and Workspaces
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Recent Activity

Resolved! How to restrict audio devices in settings?

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming ... Show more

Here's a common situation:

  • User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.
    Audio feedback chaos ensues.
  • Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.
  • User then changes microphone input. Room no has no functional microphone.
  • User leaves the mess for the next confused user.
  • This is a university so there are thousands of users. Training is not an option.
  • I don't have local access to the room. It's a long drive.

I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.


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Refund

My Zoom Workplace Pro subscription was renewed automatically and without warning. I could swear I cancelled my subscription for the following month, only to receive an email stating that a debit had been placed on my account. I went ahead and cancell... Show more

My Zoom Workplace Pro subscription was renewed automatically and without warning. I could swear I cancelled my subscription for the following month, only to receive an email stating that a debit had been placed on my account. I went ahead and cancelled again, this time requesting a refund. It appears that it is easier for a donkey to pass through the eyes of a needle than to receive a refund from Zoom. I also checked the forum and discovered that many individuals have complained about being unable to get a refund, which appears to be a planned rip-off.
Zoom Online also claims that "

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options."

    After being charged $17.19, I am left to communicate with a Bot. Mind you, my subscription to Workplace Pro was supposed to cost roughly $15, but I was charged $17.

    I am tired at this point. I just want a refund, and I'm not returning to Zoom after all these.

 




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Interpretation audio loss.

The sound of the interpretation audio becomes quieter and louder.We tested this problem by changing the PC, changing the microphone, changing various settings.However, this is a problem for the Zoom platform.The interpretation audio didn't sound smoo... Show more

The sound of the interpretation audio becomes quieter and louder.
We tested this problem by changing the PC, changing the microphone, changing various settings.
However, this is a problem for the Zoom platform.
The interpretation audio didn't sound smooth.
But the original sound audio also sounds smooth.
Please solve this part as soon as possible.
Thank you.


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Update Keeps crashing Zoom

Hi, I pay for Zoom, Zoom Workplace Pro $14.99 a month! I cant talk to Zoom my plan doesn't cover that privilege.I had loads of problems getting to work on my new Samsung. ( Iv been using zoom for years on my old one!)Now every time my computer turns ... Show more

Hi, I pay for Zoom, Zoom Workplace Pro $14.99 a month! I cant talk to Zoom my plan doesn't cover that privilege.

I had loads of problems getting to work on my new Samsung.  ( Iv been using zoom for years on my old one!)

Now every time my computer turns of it wants to update then it crashes and zoom wont open.   

1)  Simple but probably not the best solution how do I stop updates? I followed instructions to the  management of updates in the portal.   I get this.... To manage your Windows system updates, please upgrade Zoom Rooms to 5.2.0 (5.2.2940.0927) or later, and keep Zoom Rooms in login.   If I update Zoom wont open.

2) how do I get the updated version to open Zoom. I cant risk uninstalling it, It took hours of emails and workarounds from Zoom to get it to work in the first place.

Thank you to anyone who reads this and a bigger thank you if you have a fix!  


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zoom rooms and subaccounts

Hello, I have created several zoom sub-accounts for better licensing within the organization. I would like my zoom rooms already created within the master account to appear in the sub-accounts. Do you know if it can be done?

Resolved! Zoom rooms license explain

It says "Up to 10 room controllers" in the Zoom Rooms productBut I've been using it for so long, now I want to buy it back for my schoolIf I have 4 locations in 4 different districts, I want to use zoom room to install to Desktop PC for each location... Show more

It says "Up to 10 room controllers" in the Zoom Rooms product

But I've been using it for so long, now I want to buy it back for my school

If I have 4 locations in 4 different districts, I want to use zoom room to install to Desktop PC for each location

So I only need to buy 1 Zoom Rooms license and 1 Zoom Pro license (Because I have to buy it before buying Zoom Room), right?

 


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Zoom Digital Signage -- design best practices + how to make it easy for n00bs

Hello friends,I have a bunch of digital displays that are strategically placed in public areas on my community college campuses. Right now I'm thinking of them as being digital bulletin board/campus map/which class in which room devices.. We have Yea... Show more

Hello friends,

I have a bunch of digital displays that are strategically placed in public areas on my community college campuses. Right now I'm thinking of them as being digital bulletin board/campus map/which class in which room devices.. 

We have Yealink boxes on each. 

I'd love to see some suggestions for how other folks might be using theirs like this.

Probably more importantly, I would love to know the easiest way to keep them updated with fresh info, most likely by staff members who are not super technical. 

Specifically, is there a way to point a specific zoom room to a file in a Google drive for its content? I'm thinking the file would be a slide deck that my colleagues could open every morning and type in daily schedules/news/etc.?

  • are there any apps on the marketplace that make this kind of thing easy?

Thanks in advance. I'll try some things and post here if I come up with anything good!


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cannot open a zoom room

When I go to start new meeting it takes me to Workplace and no one can join my meeting.  I am assigned a random number that I would need to send to anyone I would want in the meeting. How come it wont just open up under my account number?

 

Problem with the audio connection

Hello! I have a problem with the audio connection during the conference, for some reason the sound is lost during the screen demonstration in the browser, I can't hear the interlocutor and I can't hear myself. Please, how can I fix it? I have 2 GB of... Show more

Hello! I have a problem with the audio connection during the conference, for some reason the sound is lost during the screen demonstration in the browser, I can't hear the interlocutor and I can't hear myself. Please, how can I fix it? I have 2 GB of RAM on a 64-bit processor, maybe because of this. I need to optimize the sound during screen sharing.


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