About Tom-Nko

Tom-Nko · 2024-07-30 11:53 AM

Model:G7500Hardware Version: 7Software Version: 4.3.0-406188 Zoom RoomsCurrent Version:6.1.2.5202 all of a sudden one of my rooms has "this room is not available" message on the screen. It can make calls just fine but it's freaking out my users anywa...

Tom-Nko · 2024-03-19 10:04 AM

so recently i noticed that when i try to connect to a teams meeting from one of my zoom rooms on a poly x50. will not connect it gets stuck on connecting and never goes any further. my work around has been to use the sip address for the teams meeting...

Tom-Nko · 2024-03-14 08:48 AM

I have good number of Poly x50s/30s in my environment. all these systems have specific h323 addresses assigned to them. In native Poly mode I can have incoming calls via the assigned addresses. in Zoom Mode I cannot call into these devices using the ...

Tom-Nko · 2023-11-15 09:25 AM

i have been having issues with updating to the latest zoom app on the tc8 and the x50.i I'm stuck on 5.16.0(3769) on the x50 and 5.16.1 on the tc8. poly device software is current. (4.1.1-386158 & 4.1.1-211267) not sure if this is related or not but ...

Tom-Nko · 2025-02-11 07:11 AM

i guess no one has figured this out yet because i need this as well

Tom-Nko · 2024-07-30 11:58 AM

I will try it. but I would think every system would be showing the same error.

Tom-Nko · 2024-07-30 11:43 AM

so i have the same issue, but heres the difference I have over 100 zoomrooms and all provisioned exactly the same. but this particular room has that alert. also, I cannot find that setting on this individual room. will i have to turn alerts off at th...

Tom-Nko · 2023-11-21 06:44 AM

i willi have 100+ x30/50s and getting a few g7500, it wouldn't be fun to do this over and over again

Tom-Nko · 2023-11-16 05:14 AM

the solution is to 1. release the x50 and tc8 from the assigned zoom room making sure to note the SN of both devices2. log into the device and switch it to poly provider then do a factory reset unchecking the cert tab so they delete 3. logging back i...

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"this room is not available"

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