Zoom Rooms and Workspaces
cancel
Showing results for 
Search instead for 
Did you mean: 

Recent Activity

Share screen audio playing from both laptop where the screen shared and Zoom Room

Hi Team,I'm not sure if anyone has experienced this issue, but every time I share my laptop screen with video in a Zoom Room, the audio plays from both the laptop and the Zoom Room speaker where I'm sitting. It's a bit annoying, and other users have ... Show more

Hi Team,

I'm not sure if anyone has experienced this issue, but every time I share my laptop screen with video in a Zoom Room, the audio plays from both the laptop and the Zoom Room speaker where I'm sitting. It's a bit annoying, and other users have reported the same problem. Is there any way to ensure that the audio only comes from the Zoom Room speakers and not from the laptop that we're sharing the screen from?


Show less

reply-icon Latest Reply - 

Zoom Room with assistive listening (ALS)

Hello. It is required per California Code that all conference rooms with audio/video be equipped with an assistive listening system. I have a small, simple conference room with one screen, running a Zoom Rooms appliance (say, a Neat Bar or a Logitech... Show more

Hello. It is required per California Code that all conference rooms with audio/video be equipped with an assistive listening system. I have a small, simple conference room with one screen, running a Zoom Rooms appliance (say, a Neat Bar or a Logitech Rally Bar).  I need this appliance to give me an aux audio output (e.g. 3.5mm jack) that contains the call audio that I can feed into the audio input of my assistive listening transmitter.

 

  1. So far I haven't found any all-in-one Zoom Appliance that has an aux audio out - do you know of any out there?
  2. If I were to use a dedicated computer (Logitech Roommate, Intel NUC, ...), would Zoom Rooms let me output call audio to two peripherals at the same time (1. USB audio peripheral for the room (a sound bar for instance), and 2. the front audio jack connected to assistive listening transmitter) ?
  3. Is my only choice to use an audio splitter after the selected audio output? This seems messy.

I hope this makes sense. Thanks so much!

Léo.


Show less

reply-icon Latest Reply - 

Zoom Rooms Room Controls display options and additions

I would like to have ability to enable Room Controls, both native and third-party, but with the additional option of choosing which is displayed on the Zoom Rooms Controller. Additionally I would also like the option to completely disable the Room Co... Show more

I would like to have ability to enable Room Controls, both native and third-party, but with the additional option of choosing which is displayed on the Zoom Rooms Controller. Additionally I would also like the option to completely disable the Room Controls button from the touch panel UI, whilst keeping the functionality the Native Room Controls feature provides.

 

For the long term I would like to see Native Room Controls add more options to replace the need to use third party controls. Examples of these UI elements can be found in Extron/Crestron/Q-SYS integrations (faders, better feedback, etc).


Show less

reply-icon Latest Reply - 

Resolved! Approved USB to HDMI Adaptors for Zoom Confidence Monitor

Are there any Zoom Certified of Approved USB to HDMI Adaptors for a 4th display used as a confidence monitor?

reply-icon Latest Reply - 

Calendar authorization expired. Please reauthorize on the web portal.

I’m noticing that my Zoom Room calendar integration prompts me to reauthorize every 30ish days. Has anyone else run into this? Is it normal to have to reconnect on a regular cadence, or could something be misconfigured?

reply-icon Latest Reply - 

Zoom breakout rooms and recordings

Is there a way to record the zoom breakout rooms?  

reply-icon Latest Reply - 

Resolved! Issue with uploading videos to content library for zoom room signage, stuck on transcoding?

I have been using the signage to show a mp4 video exported from a power point, today i went to upload a new version of the video and it just gets stuck on transcoding, I tried deleting it and re-adding it, tried uploading other videos, but they all j... Show more

I have been using the signage to show a mp4 video exported from a power point, today i went to upload a new version of the video and it just gets stuck on transcoding, I tried deleting it and re-adding it, tried uploading other videos, but they all just get stuck transcoding with the spinning wheel. Has anyone else had this issue today? 

I was last able to upload a video a few days ago.


Show less

reply-icon Latest Reply - 

Onsite and remote participation

We have a 7-member board that physically meets in a room with 20-30 seated guests. We want to Zoom the meeting so that off-site individuals can listen in. The problem is that off-site individuals cannt clearly hear the audio from audience individuals... Show more

We have a 7-member board that physically meets in a room with 20-30 seated guests. We want to Zoom the meeting so that off-site individuals can listen in. The problem is that off-site individuals cannt clearly hear the audio from audience individuals who may be speaking in the onsite location. What kind of audio equipment is needed, and how does it interface with the Zoom program? We currently have one individual in the onsite location with a laptop running the Zoom application.


Show less

reply-icon Latest Reply - 

Join Button missing after Upgrade to 6.5.5

Hello everyone,after an upgrade to Zoom Room 6.5.5 (7566) we are no longer able to join the meeting via the calendar integration.I have another appliance on Version 6.4.5 (6950) which works perfectly fine. Calendar permissions are identical and I cou... Show more

Hello everyone,

after an upgrade to Zoom Room 6.5.5 (7566) we are no longer able to join the meeting via the calendar integration.

I have another appliance on Version 6.4.5 (6950) which works perfectly fine. Calendar permissions are identical and I could replicate this behavior with another device.

Does anyone know what changed with version 6.5.5?

 

Thanks!


Show less

Zoom room Rally Bar Huddle + Tap IP | Audio does not transmit during web client MS Teams calls.

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms. As per our troubleshooting, we foun... Show more

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms.

 

As per our troubleshooting, we found that zoom calls are working flawlessly with this configuration; problems are seen only during web client teams & Google Meet calls.

 

Zoom version :- Zoom room Version - 6.2.7(6005)

                               Controller Version- 6.2.6(3164)

Logitech Rally Bar Huddle Version- 1.13.154

Logitech Tap IP version- 1.13.145

please look into it and provide us solution

 

Thanks,

VSP


Show less

reply-icon Latest Reply -