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Recent Activity

How to restrict audio devices in settings?

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming ... Show more

Here's a common situation:

  • User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.
    Audio feedback chaos ensues.
  • Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.
  • User then changes microphone input. Room no has no functional microphone.
  • User leaves the mess for the next confused user.
  • This is a university so there are thousands of users. Training is not an option.
  • I don't have local access to the room. It's a long drive.

I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.


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Breakout rooms

I have the Workplace Pro Plan. Does this plan give me access to the breakout rooms?  I have a meeting scheduled for tonight and need to have 2 breakout rooms.  Is this possible with my current plan?

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Waiting room adding a video

Hi there, I just tried to adjust the options for the waiting room to add a video there but once I enter "waiting room" in the settings it does not showcase any options to adjust the waiting room. Just shows a toggle to add or remove the waiting room.... Show more

Hi there,

 

I just tried to adjust the options for the waiting room to add a video there but once I enter "waiting room" in the settings it does not showcase any options to adjust the waiting room. Just shows a toggle to add or remove the waiting room. I am on the free plan maybe that's why this occurs - don't know.


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Zoom Rooms no longer displays smart name tags.

Hi, There

Zoom Room has been updated to 6.3.5, but the smart name tag no longer appears.
The smart name appears on the Room screen, but is no longer displayed to participants.

This is Zoom Rooms for Windows.

 

Is this just me?

By
Community Champion | Customer

Resolved! Zoom Camera Certification - AVer TR535N

Looking to get information on when/how a camera make/model will be Certified by Zoom. I'm particularly interested in the new AVer TR535N dual lens PTZ Pro AV camera. Zoom has certified a number of other AVer models, and I'm just looking to get a gaug... Show more

Looking to get information on when/how a camera make/model will be Certified by Zoom. I'm particularly interested in the new AVer TR535N dual lens PTZ Pro AV camera. Zoom has certified a number of other AVer models, and I'm just looking to get a gauge or information on how they choose the models to certify, and how long that process may potentially take. I'm currently testing this model and would love to be able to create/recall presets from Zoom, which is currently unsupported on this model. Thanks


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Can 2 cohosts simultaneously assign people to breakout rooms?

Our group has about 34 members that will have to be manually assigned into breakout rooms. (Pre-assigning via scheduling won't work in this situation) I'm trying to speed up the process of manually assigning breakout rooms. Is it possible to have mul... Show more

Our group has about 34 members that will have to be manually assigned into breakout rooms.  (Pre-assigning via scheduling won't work in this situation) I'm trying to speed up the process of manually assigning breakout rooms.   Is it possible to have multiple cohosts manually assigning people at the same time?


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Zoom Room with assistive listening (ALS)

Hello. It is required per California Code that all conference rooms with audio/video be equipped with an assistive listening system. I have a small, simple conference room with one screen, running a Zoom Rooms appliance (say, a Neat Bar or a Logitech... Show more

Hello. It is required per California Code that all conference rooms with audio/video be equipped with an assistive listening system. I have a small, simple conference room with one screen, running a Zoom Rooms appliance (say, a Neat Bar or a Logitech Rally Bar).  I need this appliance to give me an aux audio output (e.g. 3.5mm jack) that contains the call audio that I can feed into the audio input of my assistive listening transmitter.

 

  1. So far I haven't found any all-in-one Zoom Appliance that has an aux audio out - do you know of any out there?
  2. If I were to use a dedicated computer (Logitech Roommate, Intel NUC, ...), would Zoom Rooms let me output call audio to two peripherals at the same time (1. USB audio peripheral for the room (a sound bar for instance), and 2. the front audio jack connected to assistive listening transmitter) ?
  3. Is my only choice to use an audio splitter after the selected audio output? This seems messy.

I hope this makes sense. Thanks so much!

Léo.


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Zoom room Rally Bar Huddle + Tap IP | Audio does not transmit during web client MS Teams calls.

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms. As per our troubleshooting, we foun... Show more

Issue :- 1) There is an issue with the Zoom Room setup on the Logitech Rally Bar Huddle device. The huddle microphone is not working at all, only for joining Microsoft Teams meetings using web client in Zoom Rooms.

 

As per our troubleshooting, we found that zoom calls are working flawlessly with this configuration; problems are seen only during web client teams & Google Meet calls.

 

Zoom version :- Zoom room Version - 6.2.7(6005)

                               Controller Version- 6.2.6(3164)

Logitech Rally Bar Huddle Version- 1.13.154

Logitech Tap IP version- 1.13.145

please look into it and provide us solution

 

Thanks,

VSP


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Companion Zoom Rooms losing pairing

On 2 different Companion Zoom Rooms configurations, we have noticed that the paired Companion Zoom Room is losing its pairing, despite the setting on the host Zoom Room: Remain paired until manually unpaired. Are there "sleep" settings, on the Compan... Show more

On 2 different Companion Zoom Rooms configurations, we have noticed that the paired Companion Zoom Room is losing its pairing, despite the setting on the host Zoom Room: Remain paired until manually unpaired.

 

Are there "sleep" settings, on the Companion Zoom Room or host Zoom Room, to be aware of that could be causing this issue?

 

The affected configurations are:

1. A Neat Board paired to an integrated room

2. A Logitech Rally Bar connected to a Samsung 75" touchscreen paired to an integrated room.

Please advise if any further details may be needed.


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Setting up zoom room that's always on.

I've just signed up for a zoom room licence as I would like to set up a zoom room that is always on so that members in my membership can meet without me having to be there as a host. I can't seem to find the settings I need in room management for par... Show more

I've just signed up for a zoom room licence as I would like to set up a zoom room that is always on so that members in my membership can meet without me having to be there as a host. I can't seem to find the settings I need in room management for participants to be able to join and leave before the host. Or for a meeting to be always on. Can anyone assist. I've un toggled the waiting room setting. 


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