I can't seem to find a setting that would allow to always show the sharing key on the TVs. When we start a video feed the sharing code disappears and to bring it back up we need to press "share" on the control tablet (we don't have ultrasonic thing working unfortunately). Is there a way to always show a sharing key on room screens?

Hi everyone,

I am new to Zoom rooms and I need some help.

We have a zoom room with an ipad controller. If I want my team to join in I have to add them. Can I rather create a recurring meeting and everyone can join automatically? Will that not be better?

Any other suggestions?

Thanks

Theresa

New issue for rooms in use many years. 

Laptop connected to HDMI, Poly x50 HDMI in, shares video but not audio. Connecting same laptop to PC monitor with speakers plays audio. There used to be a setting for hdmi content sharing, audio enable, which seems to be what is happening. But I cannot find this setting anywhere. 

Need, A/V shared over HDMI to Poly x50 Zoom Room. Just updated Zoom and Poly software...

Hello,

I'm working on setting up a hybrid room for a new client, but I don't have a Zoom Rooms account myself to test this out on.

My plan is to set up a Mac Mini that is powering the Zoom Room, connected to two TVs. My question is, can that same computer be used for a presenter to share a PowerPoint if needed? Or would that need to come from a separate machine?

Sorry if this is a simple question, I tried googling and searching the forum but it's kind of difficult to search for.

Thank you!

We have encountered a slightly strange scenario with our Zoom Room's set up whereby, the active speaker window does not show the active speaker in that particular room.

Let's say we have a meeting room with 3 participants

Meeting Room A, which is configured:

• To display a thumbnail view when no content is shared
• To display a thumbnail view when content is being shared

Meeting Room B, which is configured:

• To display a thumbnail view when no content is shared
• To display a thumbnail view when content is being shared

User C, who is joining the meeting using the laptop and using the latest version of the Zoom client app.

All three users are connected to one common meeting, and all users are seeing the meeting in a thumbnail view with the participants at the top of the screen, and a large active speaker window below that.

The meeting begins and the presenter in Meeting Room A speaks, and then hands over to Meeting Room B and that speaker then speaks.

However, the audience see different things.

In Meeting Room A the audience sees the active speaker in Meeting Room B in the active speaker window - Which is the correct behaviour

User C sees the active speaker in Meeting Room B  in the active speaker window - Which is also the correct behaviour

Meeting Room B continues to see the active speaker as Meeting Room A which is the incorrect behaviour as they should be seeing the speaker in Meeting Room B since they are active, the thumbnail at the top of the screen also highlights Meeting Room B so recognises that this user is the active speaker.

Why would there be a case where the active speaker does not display in Meeting Room B?  This is the scenario that we have, and we cannot work out why this is happening.