Zoom Rooms and Workspaces
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Set HDMI Share to Wake Zoom Room from Idle

We have our zoom rooms set to automatically share content when you plug the HDMI in, but when the room is in an idle state this does not work. Is there a way to set it up so idle ends when HDMI is plugged in?

Laptop screen mirroring to conference room TV while in Zoom Room BYOD mode!?

I'm presently redesigning/redeploying our firm's video conferencing solution, changing from GoToMeeting to Zoom. In our current conference rooms we use GoToMeeting Rooms with Poly Studio X50 equipment (Poly Bar X50 and TC8 tablet)We run the HDMI and ... Show more

I'm presently redesigning/redeploying our firm's video conferencing solution, changing from GoToMeeting to Zoom.

 

In our current conference rooms we use GoToMeeting Rooms with Poly Studio X50 equipment (Poly Bar X50 and TC8 tablet)

We run the HDMI and USB connections from the conference room table across HDBaseT Cat6 Ethernet TX/RX devices (Atlona for instance) to enable a laptop to either use the conference room screen for simple mirroring during non-video conferencing sessions or to do 3rd-party video conference joining when an outside party hosts via another video conferencing solution (Webex, Teams, Google Chat, Zoom, etc...) by putting the GoToMeeting Room control in BYOD mode. With the GoToMeeting Rooms, the BYOD mode shares the Poly Studio X50 bar for Mic/Camera/Speaker features AND screen mirroring just fine.

In our 2nd office conference room (built out with the Poly Studio X72 bar and TC10 tablet), where I'm deploying our replacement Zoom Room solution with the larger Zoom infrastructure, the Zoom Room BYOD does not give access to mirror the laptop screen to the TV through the same type of Atlona facilitated HDBaseT Cat6 TX/RX for the HDMI connection...

Why, and what's a good workaround to make this work for Non-video conference screen mirroring sessions and the same type of 3rd party video conference joining!?


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Zoom App Crash During Remote Control Does Not Restore Remote Control

When sharing screen with another user, and remote control has already been accepted and approved, subsequent crash and automatic restart of the Zoom application restores screen sharing. However, upon crash and automatic restart the previously approve... Show more

When sharing screen with another user, and remote control has already been accepted and approved, subsequent crash and automatic restart of the Zoom application restores screen sharing. However, upon crash and automatic restart the previously approved remote control state is not restored.

 

This is a major issue and even a bug, especially critical when working with or assisting remote users who lack vision or dexterity and no one is around to help them re-approve subsequent Remote Control request.

 

DEMAND: Whenever application crashes or abruptly stops, not only screen share must be restored but also remote control state if it had been previously approved. In other technical words, remote control state must also be captured and stored in history log along with screen sharing state.

 

This occurs both on latest updated Windows as well as Mac OS systems.


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By
Newcomer
This thread is read-only

Feature Request: Plist or key option for Zoom Rooms auto-detection

In the Zoom Desktop Client there are options for Settings --> General --> Zoom Rooms -> "Only show when a nearby Zoom Room is detect" and "User Zooms auto-detection" Currently there is no plist option key to enable those features on all end points ht... Show more

In the Zoom Desktop Client there are options for Settings --> General --> Zoom Rooms -> "Only show when a nearby Zoom Room is detect" and "User Zooms auto-detection" 

Currently there is no plist option key to enable those features on all end points https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064957, leaving it up to the users to turn it on  

Any plist option to turn those on and guidance of security permission changes needed to the config profile as well would be appreciated 


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By
Newcomer
This thread is read-only

sharing screen on teams meeting joining from zoom room ZDR

Hello Everyone,Has anyone experienced an issue with sharing screens during Microsoft Teams meetings when joining from a Zoom Room device, like the Dten?I have to use the Teams application on my laptop to join the meeting in order to mirror my screen.... Show more

Hello Everyone,

Has anyone experienced an issue with sharing screens during Microsoft Teams meetings when joining from a Zoom Room device, like the Dten?

I have to use the Teams application on my laptop to join the meeting in order to mirror my screen. If I click on "Share Screen" in Zoom, I receive the attached message.

Any insights or solutions would be greatly appreciated!

Thank you!


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By
Explorer
This thread is read-only
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Sharing dual monitor screens

Hello,I have an end user that is trying to share multiple screens from their dual monitor setup. It says 'press ctrl' to share multiple screens. They claim they cant press control to do that anymore. They have a wireless Dell Keyboard. I have them pr... Show more

Hello,

I have an end user that is trying to share multiple screens from their dual monitor setup. It says 'press ctrl' to share multiple screens. They claim they cant press control to do that anymore. They have a wireless Dell Keyboard. I have them press the fn key, but that does not help.


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zoom rooms and subaccounts

Hello, I have created several zoom sub-accounts for better licensing within the organization. I would like my zoom rooms already created within the master account to appear in the sub-accounts. Do you know if it can be done?

By
Newcomer
This thread is read-only
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Resolved! Direct sharing in Zoom Rooms - Compatible Controller?

Zoom Rooms supports on-click direct sharing from a via an ultrasonic signal that is generated by the Zoom Room controller and detected by the Zoom Desktop Client on the participant's laptop. Does anyone know which Zoom Room controllers do or do not s... Show more

Zoom Rooms supports on-click direct sharing from a via an ultrasonic signal that is generated by the Zoom Room controller and detected by the Zoom Desktop Client on the participant's laptop.

 

Does anyone know which Zoom Room controllers do or do not support this feature? Logitech Tap (direct-connect and/or Tap IP), Neat, iPad, etc?

 

Thanks!


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By
Newcomer
This thread is read-only
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Unable to Full Screen Share in Teams Meeting

Hi everyone, I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me t... Show more

Hi everyone,

 

I have discovered a problem with sharing full screen while in a Teams Meeting in a Zoom Room.

I have the ability to share my full screen to the room's display, however on the screen, there are large margins on the sides only enabling me to use about 80% of the screen when sharing. 

 

Has anyone else encountered this issue and if so, how were you able to resolve. 

 

Thank you!


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Audio

Hi when sharing screen with a video I can't seem to be able to activate the sharing of the audio at the same time; I'm being asked for my password which I enter in vain. Any idea how to solve this issue please?

By
Newcomer
This thread is read-only