Good evening, everyone.

I'm going thru a problem here and you might be abble to help.

I'm co-host a bunch of regular meetings at my work. It was set-up by another person, on their bussiness account, but I co-host them.

Something like two months ago they all desapeared from my windows app and from my web browser. Nevertheless, I'm abble to access them if I imput the link or the room ID and password.

What can I do to have them back at my windows app?

The main issue is: For the last 4-5 times I have used Zoom on my Dell laptop, in lessons where they split people in breakout rooms, I have trouble to get back to main room after the time is gone. Zoom freezes up and I can't do anything. This time it took very long time for it to even announce that "Zoom is in trouble. What do you want to do? close or wait". Or something like that. After I press "Close" it still is hanging in position and only after a while it started closing with a popped up window asking to report on the issue. I wrote it. 

Later on when it was closed already, it asked again for reporting on the issue, but I didn't have time to waste anymore at all. I tried to open again that zoom session and this time it was not opening - for the first time ever. Before at least I could get back into the meeting.

Then there is another thing - always together with zoom meeting window I get message with yes/no from Zoom Workplace "CptHost.exe is using ocsCSP.dll from an unknown publisher. Are you sure you want to run this software?". This message comes since very long time ago, also in time when i had no problem exiting from breakout rooms. Message doesn't visibly interrupt the meeting and I don't know if it is related with the main issue.

Does anyone have any idea what is the cause and how to solve it please? I am missing out parts of my lessons.

Thank you for any help in advance,

Agnese

I had a client ask me a question today and I wanted to give them a complete answer. 

She asked if you can Livestream from a Zoom-Room setup.

We have recently installed a Zoom Room in a community space and have an instructor that asked me today if she can Livestream?

You can Livestream on the desktop client, I know that,  but in a Zoom-Room setup?

She has her meeting settings ON for the Livestream function, but I do not see an option for that in the Zoom Room.

Is it possible?

Currently, Gesture Recognition ("I physically raise my hand and Zoom detects and posts a reaction that I am raising my hand.") is a function available in Zoom meetings through the Zoom Desktop app. 

Is there a way to have this working in a Zoom Rooms evironment? 

• If so, how do you even go about turning it on

Does this need to be a feature request?

• I did not see any mention of this in upcomming notes but I may have missed it.

I have a bizarre think happening and I can't figure it out.

I recently purchased 3 Yealink RoomCast appliances licensed for and running Zoom Rooms. The plan is to use these as both digital signage machines and airplay receivers so that our teachers can mirror their screens. We have six total Zoom Rooms (Logitech Taps/Windows NUC) that work more or less as expected. I've also purchased a handful of Azulle Ally windows appliances with Zoom Rooms to do the same thing. They perform their functions, but are a bit tricky to manage. 

The weird problem I'm running into is that the Yealink Devices work as expected from 8:00am EST until about 12:00pm EST. My teachers can airplay to them and all is well. By 1:00pm EST, however, all three of the Yealink devices disappear from being seen by any of our Macs or iPads or iPhones. The device is still turned on. It is still visible and controllable via the control panel at zoom.us in my account portal. I can reset it or reboot it...but it stops being visible for Airplay Screensharing for at least 30-45 minutes. As I type this, they just came back into visibility. This happens daily. All of the system settings in Zoom are identical to my Azulle and Logitech appliances, but only these new Yealinks are dropping from visibility. Has anyone seen similar behaviors on their Zoom Platforms? Does anyone have a handy solution? Thanks!

We use a fleet of Meta Portals (10inch and Plus size) in the office. These work marvelously as Zoom Rooms clients and can be easily managed by the admin. I have noted after a recent meeting using one of the devices that a message appeared saying Meta (Facebook) will remove the Zoom app from the device in few weeks on January 31st.

I dug around online and there is absolutely zero information on any upcoming change on Meta's website. However, Zoom has a support page which confirms it.

If this were to happen, the Zoom Room clients would stop operating, correct? I mean, Rooms can't work without the Zoom app, it would seem. It is unclear if this is Meta's decision or Zoom's, but given that the app is set to be "removed" as opposed to simply becoming inoperable hints at Meta's hand. Is there nothing Zoom can do to talk them out of it? It's a 3rd party service, what does the hardware manufacturer care? Does Zoom have another hardware partner offering the same Zoom Rooms touchscreen functionality but who is more committed to their customer than Meta?

Anyone have experience with the AVer Media BU113? It is on the Zoom Room list of capture devices. We put the ZoomRoom firmware on the card and we can see the shared screens but we have not audio playing into the ZoomRoom share from the USB.

We are testing on a HP Mini PC running Zoom Room.

On a Windows laptop, it seems to show up as a microphone so the hdmi audio is not playing into the room. When we run Aver RECentral capture software on a windows laptop, the audio works with the streaming laptop screen. 

Estou tentando vincular uma licença em um notebook no Zoom Rooms , via código, porém retorna a seguinte mensagem: Zoom Rooms deve ser atualizado. Entre em contato com a TI para obter assistência.

  Todos os drivers da máquina estão atualizados e a versão instalada do zoom é a mais recente, baixada diretamente do site.  Vale ressaltar que no "controlador", um tablet, funcionou. 

  Poderia me auxiliar em relação a esse tema?

  Equipamentos:

•   Máquina: Dell Optiplex 7020
•   Tablet: Samsung A9

  Como devo prosseguir? 

  Aguardo a sua resposta e agradeço desde já.